“PDQ’s system looks at where it's going, what's communicated, the arrival date expectation, and then applies the correct shipping method for that. Instantaneously. It’s huge.”
“We wanted to improve our ability to get the packages out in a good time to our customers, Over the last couple of years, especially during the holiday season, we've seen that expectations of when things are going to deliver and the reality of when they actually deliver, don't always sync. And that doesn’t provide the experience we want to deliver for our customers.”