Prepared Testimonials

“Without having that video, we would not have been able to update the officers and keep them informed of what was going on. We would not have been able to keep up with exactly what was going on in that room. Callers cannot always articulate what is going on from either being too scared, or the adrenaline rush sometimes they can’t speak and, in this case, even if she hadn’t been able to speak, we’d be able to see what was going on. The safety value of having live video and being able to update everyone at the same time, to know what was going on in there it was just priceless.”

“I’m a working director and yesterday I worked the floor and filled in for [a telecommunicator] that was off and I didn’t type a single note yesterday and I’m not the first one. I would ask all of my questions, follow along with Prepared [Assist] to make sure the AI was transcribing properly, and then copy-andpaste all-day long, for 12 hours.”