Intrado HouseCalls enables meaningful interactions and improved care coordination through a digital patient engagement platform that fosters true two-way communication between patients and healthcare providers.This automated, personalized outreach can be delivered via text, voice, email, and live chat capabilities that support the entire care journey, from scheduling to intake, appointment, and beyond. Most importantly, their solutions encourage action, allowing patients to respond easily while freeing up staff time, and they fully integrate into the leading EHRs hospitals and health systems use every day. As a result, these organizations can increase patient volumes while creating a better experience for both patients and providers.
“The MPLS provider was also giving us hosted phone services, so typically when the network was out, the phone system would be out too. Being on-premises at the time meant …
“Because West handles the outbound communication, my team of eight FTEs can manage incoming response for scheduling and other questions. Delivering a similar campaign with manual resources would have required …
"In our first purely online Red Hat Summit, we not only successfully transitioned our in-person experience to virtual but also we reached a far greater audience than we ever could …
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