Practical CSM Testimonials

"Your dedication and passion for teaching along with your teaching style and comprehensive knowledge of the subject matter have impressed me greatly, including your ability to break down complex concepts into understandable and relatable examples, which has helped me to grasp the material more effectively. Your passion for the subject was contagious, and it inspired me to work harder and strive for excellence. Completing the certification process has increased my confidence in my abilities, and Hook forward to applying the skills and knowledge I have gained in my future endeavors."

"Practical CSM was recommended to me by multiple contacts within my Customer Success network. We did our due diligence in selecting a training platform, and the in-depth study, accompanying textbook, and the broad application of Customer Success beyond SaaS were clear winning factors for us. Having completed all modules and final exams, 1 can now say that the program met and exceeded all of my expectations. I have thoroughly enjoyed the content ad 1 would not hesitate to recommend it to other CS leaders."