44 Postscript Testimonials

“Being able to be in a Slack thread and have biweekly meetings with Zoe, our CSM, has been really helpful for me. There’s accountability and expert support when I need it.”

“We really want this to feel like that you are in the middle of making pasta and your sauce isn’t landing — how would you look for help there? I would text somebody. We really realized that is just the fastest, most immediate, and natural form of communication.”

"We explored a few different options for SMS providers, but other brands that use Postscript were so enthusiastic and genuine in their referral for Postscript that it felt like a no-brainer. We heard time and time again that the Postscript team was above and beyond helpful and supportive, and that its resources and automations were top-notch."

“Text is a big part of being able to communicate with our most valuable customers and, thanks to Postscript, it has also become one of our most profitable revenue channels. The culture at Postscript and their philosophy on SMS marketing is much more aligned with ours.”

"Instead of sending mass texts to all of our subscribers, we truly wanted each of them to have a more personalized experience."

"The first new SKU we introduced this year outperformed our Black Friday sale from last year. SMS continues to exceed our expectations, and we’re expecting this channel to continue to grow."

"This is a great marketing tool and on a customer basis, it can definitely be a better converter than e-mail. Superfast customer service and more than once the quality control has saved us. Great app that we definitely recommend."

"If you’re not doing SMS, you need to start doing SMS with Postscript. It’s been one of the most important decisions in my business."

“One of our big wins in 2020 was our SMS marketing. And I credit a lot of that success to our CSM, Steadman. He has repeatedly gone above and beyond to meet, strategize, and work with myself and HydroJug through a year of tremendous growth.”

"We had sent out our first few texts, and we were blown away by the revenue we were getting from it. SMS has proven to be such a valuable channel for us."

"Support asked me if there was anything else they can help me with, and I jokingly said, 'Sure, help me make more sales.' Sure enough, Shannon (CS rep) told me she will do an account audit and literally found me ways to make more sales. I mean c'mon, if that's not great customer service, I truly don't know what is!”

"I like knowing that Postscript is constantly innovating to make the product better because we're constantly innovating to better engage with our customers."

"SMS marketing is an integral part of our strategy now. Thanks to Postscript, it’s been an incredibly easy channel to utilize—not to mention, highly profitable! They have an intuitive platform to work through, and we have a dedicated rep to lean on for help."

"If done well, SMS can have a strong impact on your community. Postscript is a great platform because it's easy to use and the team is incredible at helping you get things running."

"The course was perfect for my style of learning—quick and to the point. I learned a ton of useful info for SMS marketing in this course, which was a pleasant surprise since I've been using Postscript for multiple brands for the past few months! The PS team hasn't had a miss yet, so why don't you just head to the coffee shop, chug a cold brew, crack open your laptop, and get certified?!"