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  • 4.8 / 5.0 (915)
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Posh

Read 15 Posh reviews and testimonials from customers, explore 11 case studies and customer success stories, and watch customer videos to see why companies chose Posh as their Conversational AI

Posh is a venture backed conversational AI company that spun out of MIT's AI lab in 2018. They are committed to democratizing access to banking and accelerating the responsible adoption of AI for financial institutions, transforming how they serve their communities and employees. They transform how financial services companies connect with their customers and automate contact centre workflow.

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Customer Rating Review Score based on 457 reference ratings
4.8/5.0 (457)

15Testimonials

  • “The number of [high volume] repetitive interactions was an issue. We wanted to enable our members to have answers immediately without requiring live agent support thereby providing friction-free service.”

    Steve Goodwine Assistant Vice President of the Contact Center

  • “It's always scary when making big changes this big. But it went so well. We’ve been so pleased with how Posh is working for us, and I’m incredibly impressed with …

    Sarah Andrews Executive Vice President and Chief Operating Officer

  • "Within a year since implementing Posh's AI, One Nevada has enjoyed 55% automation levels during business hours and 75% automation after hours. This has enabled us to serve our members …

    Steve O'Donnell EVP and CFO
14 more testimonials currently locked

11 Case Studies

  • Vystar Credit Union saved 22,000 hours while accelerating new employee onboarding by …

    Corey Kreuter VP of Member Experience Support Systems

  • Freedom First’s AI bot Ginny manages over 25,000 calls a month and …

    Sarah Andrews Executive Vice President and Chief Operating Officer

  • Ion Bank's Digital Assistant, Fiona, empowers website visitors with the ability to …

    John Jahne Executive Vice President and Chief Information Officer
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Additional Posh Information & Resources

Read Posh Reviews, Testimonials & Customer References from 15 real Posh customers.

Browse Posh Case Studies, Customer Success Stories, & Customer References from 11 businesses that use Posh.

FeaturedCustomers has 1,910,853+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.