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Posh

Read 15 Posh reviews and testimonials from customers, explore 11 case studies and customer success stories, and watch customer videos to see why companies chose Posh as their Conversational AI

Posh is a venture backed conversational AI company that spun out of MIT's AI lab in 2018. They are committed to democratizing access to banking and accelerating the responsible adoption of AI for financial institutions, transforming how they serve their communities and employees. They transform how financial services companies connect with their customers and automate contact centre workflow.

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Customer Rating Review Score based on 529 reference ratings
4.8/5.0 (529)

15Testimonials

  • “The number of [high volume] repetitive interactions was an issue. We wanted to enable our members to have answers immediately without requiring live agent support thereby providing friction-free service.”

    Steve Goodwine Assistant Vice President of the Contact Center

  • “We wanted to provide our members more than they had before. We also needed to find a solution that would allow us to decrease call volumes, improve member experience, and …

    Pam Krupansky VP of Member Experience and Sales

  • "Within a year since implementing Posh's AI, One Nevada has enjoyed 55% automation levels during business hours and 75% automation after hours. This has enabled us to serve our members …

    Steve O'Donnell EVP and CFO
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11 Case Studies

  • After launching Posh's full suite, ACU of Texas managed a 93% decrease …

    Mike Procenko Member Experience Center Manager (Contact Center)

  • The tech-focused One Nevada Credit Union found a way to serve members …

    Jesse Shearin Vice President of Information Technology

  • Freedom First’s AI bot Ginny manages over 25,000 calls a month and …

    Sarah Andrews Executive Vice President and Chief Operating Officer
10 more case studies currently locked

Additional Posh Information & Resources

Read Posh Reviews, Testimonials & Customer References from 15 real Posh customers.

Browse Posh Case Studies, Customer Success Stories, & Customer References from 11 businesses that use Posh.

FeaturedCustomers has 1,980,299+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.