Plytix FAQs

    • Who is Plytix best for - their role(s) within what kind of companies.

      With Plytix user permissions, everyone from the CEO to your intern can easily access the data they need to get their job done.

      Project, Product & Category Managers: Trying to organize an entire team based on the data in a single, outdated spreadsheet can be a nightmare, but with Plytix PIM your worries are over! Project Managers can use Team Roles and custom product attributes to get everyone on your team on the same page and collaborating from a single, constantly updating, source of truth.

      Marketing Team: Can use the PIM to make sure that product information and assets are up to date before launching campaigns. They‘ll love the built-in DAM (Data Asset Management) section to upload and organize high-quality images and videos. They also find the PDF designer to be the perfect tool to quickly create customizable catalogs and beautiful product sheets.

      Sales Team: Will use the information in the PIM to double check product specifications and pricing. They can use the online catalogs to share up-to-date information.

      Plus, with Plytix your team can work entirely remote - read how, here: http://bit.ly/plytix-teams!

    • How does Plytix benefit them?

      Plytix is designed to manage product content at scale, helping companies work faster and smarter. No more clunky spreadsheets with incomprehensible titles and outdated information. With Plytix, companies can access up-to-date information on their full range of products and share that data with a few clicks of a button.

    • How technical do users need to be to use Plytix's software?

      You don't need to be a tech wizard to use Plytix. The PIM is built for everyone, from tech savvy API wielding ecommerce managers to non-technical content focused sales and marketing teams. They also offer training and support to fill in the gaps where need be.

    • What makes Plytix a leader in this space?

      The system is affordable, easy-to-use across teams and doesn’t require an engineering degree. But what really differentiates them is their amazing customer service. You can get an almost instant response via chat from a technical “guru” and email support/video call advice from your Account Manager. They also provide a tool where you can make suggestions and vote on product development on their roadmap.

    • Who are Plytix's biggest competitors (3-5 companies)?

      Salsify, Akeneo, Saleslayer

    • How/why is Plytix better than those competitors (or most others in their market)? What about Plytix is unique, stronger, easier, etc.?

      Plytix offers a powerful and easy-to-use PIM platform that doesn’t break the bank. You can get the same modules and features that big enterprise PIMs offer, at a lower cost. Because we care about giving medium-sized businesses the same competitive advantage that big players in their markets have.

    • What kind of features can customers expect Plytix to release in the near future? And longer term?

      Our future will focus on our mission of getting your products to market faster and smarter.

    • Which popular or common software does Plytix integrate with?

      With Plytix channels and feeds, users can set up API connections or use third-party apps to connect with the world’s most popular online marketplaces such as Amazon, Walmart, Facebook, and Google Shopping. Plytix also offers a direct integration with Shopify. Got an API connection? Why not connect Plytix to your current ERP or CRM!

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Plytix. If it's not simple, use broad estimates or ranges for typical setups.

      Plytix offers a FREE version and paid versions with a 14-day trial.

      The FREE version is perfect for managing product data across small and medium-sized companies that have outgrown Excel. It includes:
      Unlimited users
      Up to 5,000 SKUs
      5GB file storage
      API (Limited)
      Product lists
      Import Profiles
      Digital asset management
      assigned account management

      The Basic version includes all the essentials for Product Information Management. Starting with $450/mo you can have access to:
      10,000 SKUs  
      50GB file storage
      API
      Digital asset management
      3 Outputs
      premium account management

      The Unlimited version was designed for growth companies with a price that doesn’t break the bank. Starting with $1650/mo you can have access to:
      unlimited SKUs  
      unlimited file storage
      API
      scheduled imports
      custom user roles
      Digital asset management
      premium account management
      Unlimited channels: automated feeds to distribute product content to all your online sales channels
      Unlimited brand portals: online catalogs for sharing product content

      The custom plan is the perfect middle ground between the basic and unlimited plan. Here you can choose how many outputs you wish to have included in your plan. This way, you only pay for the features you need.

    • Does Plytix offer a trial or free download available?

      All users get a free 14 day trial, where they can access all the Plytix Unlimited modules and features.

    • Does Plytix offer any kind of training/education for their product?

      When you sign up with Plytix, you will be guided by a caring support team who will make sure that you and your entire team will feel confident in using the system. You get access to regular training sessions via video calls and support via email and chat.

      If you’re new to Plytix, your first stop should be our Academy; a series of short articles and videos introducing you to our software and how to set yourself up for success: http://bit.ly/plytix-academy.

      For more advanced users, we have a Help Center covering everything under the Plytix sun: http://bit.ly/plytix-helpcenter.

      We’d also love to hear from you directly: simply click on the chat icon on www.plytix.com to be instantly connected to a member of our award-winning Customer Success Team.

      Plus, follow us on social media and sign up for free webinars or download informational PDFs from our website. When it comes to learning more about PIM, we’re here to help!

    • Describe the implementation process and timeline for Plytix software.

      When you sign up for Plytix, you’ll get the Purple Onboarding experience. Basically, that means that we do the implementation for you, so you don't have to!  

      First, your implementation specialist will take care of the data migration and setup of your account according to your needs and goals. They’ll ensure that you’re set up and ready to hit the ground running.

      After, you’ll meet your very own Customer Success Manager, who will train you and your team to make the most of your PIM system. They’ll be available indefinitely for all ongoing training and support that you may need and will help you become a PIM master in no time

      We aim to get our customers up and running within three months of joining the Plytix family!

    • What are the Plytix support options? List all.

      - Live Chat
      - Email
      -Video Calls
      - Help Center
      -Video Tutorials

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