189 Plex Systems Testimonials

“While all of this was happening, we needed to ensure that we were getting the most accurate cost information so that our products could be profitable for us and competitive on the retailer’s shelf.”

“Better quality, more efficiencies, and enhanced communication. All those things help us build better relationships with our customers—and that’s what Plex gives us. At the end of the day, I think it’s going to make our future brighter and more competitive as we go forward.”

"As a single source of truth, Plex enables the team to be on the same page when Engineering, Manufacturing, Quality, and others collaborate on many different items at any given time. Liam Clegg, Quality Manager at the Hudson facility, said, “Plex allows for the possibility of creating reports that can be used both daily, for communication between Quality and Manufacturing, and at a monthly and quarterly level for reporting to and by senior leadership, and everything in between."

"Plex gives you the ability to access the items that you need from anywhere in the world. Unfortunately, this kind of forward thinking hasn’t hit a lot of smaller manufacturers. You hear them talk about having to run into the facility and calling a certain person to take care of a situation, and we don’t work like that anymore. It’s a lot easier to balance life with Plex. I can be at my daughter’s swim meet and make decisions, make changes, and not miss a beat."

"With Plex, we went from having 3,500 sheets of metal on an Excel spreadsheet to only two weeks in raw materials— essentially cutting down our inventory by 25%."

"A big improvement that I see with Plex is the fact that we can do live scheduling. We can now move a job and schedule it in front of another job at a whim or a customer’s request. We couldn’t do that before."

"Our inventory is down at least 20%, and our finished goods and raw material inventory is down by 15%. We’re reducing our inventory, and our cash flow is the best it’s ever been by far."

"Plex is one of the few systems that we found helps us put in so much information that we can use to make better decisions about our business."

“When we also saw Plex’s redundant, bank-vault-designed, and fault-tolerant data centers with security like Fort Knox, we knew our data was in good hands.”

"Quality is the lifeblood of our business because the demand is not just from a compliance standpoint but most importantly from our customers. Our ERP system has to support quality standards because it’s how we remain competitive. Plex gives us the edge over other manufacturers who can’t meet customer requirements or third-party audits."

“Plex enables us to maintain our rapid growth by facilitating collaboration and communication between engineering, development, production, operations, sales, and executive management. With all metrics stored in a single place, we use IntelliPlex analytics to get the information we need—when and where we need it. The dashboards and reporting can be customized to serve virtually any role in the organization. As a result, we are making better informed business decisions that will help us meet and exceed our revenue targets.”

"The simple fact that our drawings are revision-controlled and available from the Plex control panel, and if any changes are made it’s instantly updated—well, it’s a beautiful thing."

“It reduces the number of calls we get exponentially. Customer portals allow clients to manage their inventory offsite and do their ERP planning based on our inventories, production schedules and finished goods. They now have access [to] a majority of the information they would have once gotten from a sales rep directly through the system.”

“From a quality perspective, we need to measure waste and recalls, and ensure quality checks are being performed on schedule and at the right points in the process. Using a mix of paper-based reporting and DOS systems that were not linked made this process time-consuming, inconsistent and costlier than necessary. And then there was the issue of reporting information back to clients.”

"Plex gives me a platform to work with all departments. It eliminates the time spent in maintaining equipment and worrying about backups, which frees me up and allows me to help our teams add more value."