“Planit took ownership to solve problems, such as access or infrastructure changes, without involving others. When they hit blockages, they would engage the correct people, prepare them in advance with the details of the issue, and propose solutions so we could resolve it as quickly as possible. Their recommendations were …

“Key areas of improvement include factoring in risk to both functional and non-functional testing, focusing and accurately reporting on key metrics, and overall improvement in holistic working as part of Agile delivery.”