“S&OP in Anaplan is live planning. Creating plans, adjusting them, monitoring execution and analysing have moved to an online format. Of course, this is a new approach to work and a big change for those involved. On the one hand, online work is convenient when you need to work remotely during the quarantine. On the other hand, Covid-19 significantly complicated the platform's fine-tuning after the launch, as the entire plan for user training and support in six countries had to be adjusted to reflect the realities. However, this situation did not hinder the development of the platform in the company - from day one after commissioning we started receiving requests for extending and deepening the implemented functionality. For me, this is an important indicator of success: it means that employees see the value of the platform for their work and think about its development. The company sees the positive effect of the implementation and further potential for developing the S&OP system and related processes.”