"As part of the review the ICAEW tell you in advance what they're going to ask for, but then they'll also do a random selection of client files while they're there. So obviously you can prepare to a certain extent and you'd like to think that you've got all the measures in place but having your work inspected is just scary anyway and then they pick out the random client files. That's the bit where Pixie really came into play because our inspector would say "Well how can you prove that you've done this?" We could quite literally just go into the client in front of him on the screen, look at the closed tasks, showing all the subtasks. You can then see that the steps have been completed and it really saved us in certain situations where I would have struggled to find this information in the past. Everything they asked of us was not have you done it? It was have you documented it? Pixie allowed us to just show that. It saved us days if not weeks of work."