110 Ping Identity Testimonials

"The new portal gives people a single view of all their pension and employment details for their entire career, so of course security is paramount. At the same time, we need to open up and share more services and data not only with the end users, but also with other pension and social security organizations. The ForgeRock Identity Platform helps us to balance the requirements for confidentiality and usability, and the solution also offers the required performance, scalability and reliability."

"We conduct a constant dialogue with ForgeRock about the best way to implement new products and services in the area of identity and access management. The support is very good and provides us with fast feedback delivered through our direct connection to our contact partners. We at WWK really appreciate the dialogue and the training that we regularly receive from ForgeRock."

"Reducing the number of log ons for healthcare personnel simplifies their workday and is a welcome experience, and Ping has helped us accomplish just that."

"With close to 160,000 customers in under a year, scalability and efficiency is very important to us. We simply must be able to scale to meet demand and with ForgeRock’s help, we can."

"ForgeRock helped us do a lot of things we had never done before like using authentication trees to customize the user journeys. It was very complex, but they brought it all together and took care of the identity aspect that we didn’t know about."

"By implementing risk-based MFA, whether for external customers or for workforce, we’ve noticed a significant reduction in user friction or user frustration around always being asked to ‘step up.’ This is good for employees but especially important for customers because they are trying to buy something from you and you don’t want to make it too difficult in case they go to another vendor because it’s an easier process."

"One of the positive impacts we've seen from our implementation of customer MFA Ping Protect has been an 88% reduction in fraud, which accounts for millions of dollars. It goes back into the business."

"Best Buy can intervene in the authentication process in a safe and secure way and establish a session for that persona. None of the other products we looked at could do this and it was a huge game-changer for us."

"For our internal teams, we are able to give them the modern technical features and future flexibility that we didn’t have with our legacy products. And the value is just so much higher with Ping than it was with our previous products."

"As Italy’s leading insurer, it is our job to keep our employees and partners happy through exceptional digital experiences. We also need to protect them as well as our company against fraud and bad actors. As such, identity is a top priority for us and we must have the absolute best identity platform in place. After extensive searching, we are sure that Ping will provide the technology and partnership we need to meet these ambitious yet critical goals."

"The agents are independent and have a choice where they place their business therefore creating a frictionless experience, while improving security was top priority for us."

"Today, users don’t have to go through the hassles of downloading a bank app, filling out all the fields for things like Know Your Customer (KYC) and Customer Due Diligence (CDD) as needed for central banks. Now, users can create an account with just the click of a button."

"Identity is not just about security—it’s also about enhancing the customer experience. Our goal is to provide customers with a seamless journey across the bank's ecosystem."

"Ping stood out because they allow us to innovate without compromising security. We needed a solution that could minimize customer friction, scale, and keep pace with the dynamic cyber and fraud threat landscape."