110 Ping Identity Testimonials

"I was relatively new to the department and concerned about how to maintain business continuity during the PingFederate rollout to additional SSO partners past the initial phase."

"Our approach to security is more of a business enabler rather than a deterrent. Our goal is to leverage identity data for better user interactions and enhanced security."

“We’re in a fast growing market, and we need a solution that can keep up. Ping not only meets our current needs, but is also constantly innovating. As our platform becomes more robust, continuous collaboration with Ping is really key for us.”

"With close to 160,000 customers in under a year, scalability and efficiency is very important to us. We simply must be able to scale to meet demand and with ForgeRock’s help, we can."

"ForgeRock helped us do a lot of things we had never done before like using authentication trees to customize the user journeys. It was very complex, but they brought it all together and took care of the identity aspect that we didn’t know about."

"By implementing risk-based MFA, whether for external customers or for workforce, we’ve noticed a significant reduction in user friction or user frustration around always being asked to ‘step up.’ This is good for employees but especially important for customers because they are trying to buy something from you and you don’t want to make it too difficult in case they go to another vendor because it’s an easier process."

"One of the positive impacts we've seen from our implementation of customer MFA Ping Protect has been an 88% reduction in fraud, which accounts for millions of dollars. It goes back into the business."

"Best Buy can intervene in the authentication process in a safe and secure way and establish a session for that persona. None of the other products we looked at could do this and it was a huge game-changer for us."

"For our internal teams, we are able to give them the modern technical features and future flexibility that we didn’t have with our legacy products. And the value is just so much higher with Ping than it was with our previous products."

"As Italy’s leading insurer, it is our job to keep our employees and partners happy through exceptional digital experiences. We also need to protect them as well as our company against fraud and bad actors. As such, identity is a top priority for us and we must have the absolute best identity platform in place. After extensive searching, we are sure that Ping will provide the technology and partnership we need to meet these ambitious yet critical goals."

"The agents are independent and have a choice where they place their business therefore creating a frictionless experience, while improving security was top priority for us."

"Today, users don’t have to go through the hassles of downloading a bank app, filling out all the fields for things like Know Your Customer (KYC) and Customer Due Diligence (CDD) as needed for central banks. Now, users can create an account with just the click of a button."

"Identity is not just about security—it’s also about enhancing the customer experience. Our goal is to provide customers with a seamless journey across the bank's ecosystem."

"Ping stood out because they allow us to innovate without compromising security. We needed a solution that could minimize customer friction, scale, and keep pace with the dynamic cyber and fraud threat landscape."