“Before our clinic adopted the Petal Booking appointment management system, walk-in patients would show up in the early morning and wait outside until we unlocked the doors. The receptionist would then register patients one by one so they could be seen at some point during the day. From the moment we gave patients the means to schedule an appointment from the comfort of home, Petal Booking really changed the way we work. It took less than a month for us to see a 90% drop in the number of people waiting outside the clinic each morning, which has meant a more manageable workload for our reception staff, particularly at peak hours.”