“If all the members on the digital leads team are busy and we have a stack of leads to follow up on, we still hand those out to other associates, especially on the weekdays. Too many leads is a good problem to have and you should follow up with as …
"To be honest, I was pretty skeptical in the beginning that this would actually work. We were just blown away. Not only is it far exceeding our expectations, it’s also exceeding our highest goals."
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