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“Our goal is to target high-risk calls, and PerformLine has allowed us to do this in an efficient manner by using Speech AI and speaker separation. We’re now able to easily determine what statements are made by a customer/agent. It also allows us to easily report on trends to our Operations leaders to ensure feedback is provided to our agents, ultimately improving the customer experience.”
“The PerformLine team has been incredibly creative, collaborative and helpful in achieving Cross River Bank’s marketing and monitoring goals. The PerformLine tool is incredibly easy to use and has helped Cross River to streamline its marketing and monitoring process.”
Athenian is a Data-Enabled Engineering platform that helps engineering leaders build a continuous improvement culture by leveraging insights and aligning teams with company goals.
Critical Mention, the most comprehensive Web-based television search and broadcast monitoring service, is changing the way corporate communications and business intelligence professionals search, track and view critical information from television news. The company’s CriticalTV Pro platform provides real-time monitoring and email alerts for organizations that require up-to-the-minute news about their company, clients and competitors. Critical Mention provides clients the ability to search over 3 million clips and over 10 terabytes of indexed television information, watch a clip within seconds of airing, and securely share clips with colleagues and clients.
Jostle helps leaders build connected organizations so that everyone at work can unite and grow together. We do this with our turnkey employee intranet and our online knowledge communities, both of which help leaders lead. Our approach works: Jostle intranets are the go-to place for our customers’ employees, delivering industry-leading employee participation rates. Since 2009, we’ve helped over 1,000 organizations connect their people. Find out more at jostle.me.
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