“PTP’s approach to our project has been a collaborative effort bringing together the right expertise during the various project phases. PTP’s understanding of the complexities of call center components, standards, natural language, and human interfaces is essential to our project success. PTP’s quality of work reflects their high professional standards, they effectively communicate the goals and interplay of ideas and concepts, they can be relied upon to meet schedules and deadlines, and they effectively blend management skills with technical expertise.”