“We place innovative client service and client value at the centre of everything we do. Irwin Mitchell has ambitious growth plans and we’ve long recognised that technology would be a key enabler for this, delivering leading digital experiences for both colleagues and clients alike, leading to sustainable, profitable growth. The new platforms are one of the core components of our technology strategy and will enable us to make our processes more efficient, support our teams to more easily collaborate around clients' needs and give us a greater insight into our relationships – allowing us to provide more value to our clients."
“Like most firms, we want to drive down back office overheads, automating routine processes is one way of doing this. We also want to give our people much faster and more complete information support and tools and processes to share information within client teams. The bottom line should be more time spent on delivering value to clients.”