“Working with PelicanCorp in order to transition from manual responses to an automated model was conducted in a very professional manner from start to finish. Council was well informed throughout the whole process with particular emphasis in the way variations to the initial model were handled whilst keeping to the timeframes allocated for the project."
“In our first month TicketAccess has automatically responded to 360 DBYD requests with an average response time of less than 2 minutes.”