"When implementing any new system, you worry that it’s going to create a big change for users or the integration won’t be as seamless as you anticipate, however with PCI Pal everything was so organised: the implementation was fast and communication was good. The team were responsive, from testing to go-live, and now it’s live we are assured that the council is using the best payment compliance tool for our telephone payments; it’s very reassuring."
“From the outset, we were assigned a project manager and were given costs and a delivery timeline, which was actually far simpler and more cost-efficient than we could’ve ever imagined. We feel the PCI Pal team are extended members of our own team and 3 years down the line we’re still ringing each other up and having regular service reviews. PCI Pal’s tools are known as the Number 1 in the industry. It was exactly the solution we needed for the problem we had and they’ve delivered something absolutely spectacular.”












