Paychex

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Read 255 Paychex reviews and testimonials from customers, explore 36 case studies and customer success stories, and watch 112 customer videos to see why companies chose Paychex as their Payroll Software

Paychex is an industry-leading HCM company delivering a full suite of technology and advisory services in human resources, employee benefit solutions, insurance, and payroll. The company serves over 745,000 customers in the U.S. and Europe and pays one out of every 12 American private sector employees. The more than 16,000 people at Paychex are committed to helping businesses succeed and building thriving communities where they work and live. Visit paychex.com to learn more.

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  • 255 Testimonials View
  • 36 Case Studies View
  • 112 Customer Videos View
Customer Rating Review Score based on 4245 reference ratings
4.7/5.0 (4245)
  • Fall 2026 Market Leader Benefits Administration Software
  • Winter 2026 Market Leader Payroll Software

Featured Testimonials

  • “The system is easy to use, but when there are problems the customer support is top-notch.”

  • "What Paychex does for me is take away any anxiety or fear of any problems. And I'm very comfortable with them doing the work for me. Because it's a pretty …

  • “Paychex is a customer service oriented company.”

Featured Case Studies

  • Pietrzyk Pierogi Finds Recipe for Success Hard Work and "Own Your Greatness"

  • Sub Shop Franchisee Scales for Success

  • Krueger & Associates, P.A. - Customer Case Study

Featured Customer Videos

Additional Paychex Information & Resources

Read Paychex Reviews, Testimonials & Customer References from 255 real Paychex customers.

Browse Paychex Case Studies, Customer Success Stories, & Customer References from 36 businesses that use Paychex.

Watch Paychex Customer Videos to learn why 112 businesses chose Paychex.