Paychex

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Read 255 Paychex reviews and testimonials from customers, explore 36 case studies and customer success stories, and watch 112 customer videos to see why companies chose Paychex as their Payroll Software

Paychex is an industry-leading HCM company delivering a full suite of technology and advisory services in human resources, employee benefit solutions, insurance, and payroll. The company serves over 745,000 customers in the U.S. and Europe and pays one out of every 12 American private sector employees. The more than 16,000 people at Paychex are committed to helping businesses succeed and building thriving communities where they work and live. Visit paychex.com to learn more.

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  • 255 Testimonials View
  • 36 Case Studies View
  • 112 Customer Videos View
Customer Rating Review Score based on 4188 reference ratings
4.7/5.0 (4188)
  • Winter 2026 Market Leader Payroll Software
  • Fall 2025 Market Leader Benefits Administration Software

Featured Testimonials

  • “I like the fact that I can call my rep with any questions and she either knows the answer or will find the answer and get back with me. The …

  • “very pleasant teams if we need to contact your office.”

  • “Paychex allows me to do other things and not worry about payroll.”

Featured Case Studies

  • Restaurant Group’s Payroll Pivots From Chaos To Calm in 5 Days

  • Courier Company Finds Payroll Service Delivers Personal Touch

  • Sub Shop Franchisee Scales for Success

Featured Customer Videos

Additional Paychex Information & Resources

Read Paychex Reviews, Testimonials & Customer References from 255 real Paychex customers.

Browse Paychex Case Studies, Customer Success Stories, & Customer References from 36 businesses that use Paychex.

Watch Paychex Customer Videos to learn why 112 businesses chose Paychex.