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Paychex

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Read 255 Paychex reviews and testimonials from customers, explore 36 case studies and customer success stories, and watch 112 customer videos to see why companies chose Paychex as their Payroll Software

Paychex is an industry-leading HCM company delivering a full suite of technology and advisory services in human resources, employee benefit solutions, insurance, and payroll. The company serves over 745,000 customers in the U.S. and Europe and pays one out of every 12 American private sector employees. The more than 16,000 people at Paychex are committed to helping businesses succeed and building thriving communities where they work and live. Visit paychex.com to learn more.

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  • 255 Testimonials View
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  • 112 Customer Videos View
Customer Rating Review Score based on 3839 reference ratings
4.7/5.0 (3839)
  • Winter 2026 Market Leader Payroll Software
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  • Fall 2025 Market Leader Benefits Administration Software
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Check out this Top Rated Paychex alternative

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    4.8 / 5.0 (3449)

    Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 100,000 businesses nationwide.

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255Testimonials

  • “I enjoy working with Paychex because they keep us informed and provides regular check-ins to make sure we have all the tools and information we need to provide for our …

    Paula Gaillard Atlanta Victim Assistance

  • “We have caregiver employees. So we are not skilled at payroll processes. Paychex has made it simple and easy and offers support as needed.”

    George F Pappas

  • “As a 25 year client we have seen Paychex evolve with technology and customer service. We are currently on the Paychex Flex platform with a weekly payroll and 150 employees. …

    Denis Long Bagatelos Glass Systems Inc
254 more testimonials currently locked

36 Case Studies

  • Strategy and Self-Service Technology Build Bridges in a Hybrid Workplace

    Lori Grosser Finance/Human Resources Manager

  • Payroll Support Offers Lifeline to Behavioral Health Service

    Larry Wiley Managing Partner/Corporate Administrative Officer

  • Corona & Corona Provides Small Businesses a Path to Paychex

    Eduardo Corona Enrolled Agent/Owner
35 more case studies currently locked

112 Customer Videos

111 more videos currently locked

Additional Paychex Information & Resources

Read Paychex Reviews, Testimonials & Customer References from 255 real Paychex customers.

Browse Paychex Case Studies, Customer Success Stories, & Customer References from 36 businesses that use Paychex.

Watch Paychex Customer Videos to learn why 112 businesses chose Paychex.

FeaturedCustomers has 1,908,022+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.