Paychex

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Read 255 Paychex reviews and testimonials from customers, explore 36 case studies and customer success stories, and watch 112 customer videos to see why companies chose Paychex as their Payroll Software

Paychex is an industry-leading HCM company delivering a full suite of technology and advisory services in human resources, employee benefit solutions, insurance, and payroll. The company serves over 745,000 customers in the U.S. and Europe and pays one out of every 12 American private sector employees. The more than 16,000 people at Paychex are committed to helping businesses succeed and building thriving communities where they work and live. Visit paychex.com to learn more.

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  • 255 Testimonials View
  • 36 Case Studies View
  • 112 Customer Videos View
Customer Rating Review Score based on 4129 reference ratings
4.7/5.0 (4129)
  • Winter 2026 Market Leader Payroll Software
    Press Release Report
  • Fall 2025 Market Leader Benefits Administration Software
    Press Release Report

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Featured Testimonials

  • “Paychex onboarding and Payroll processing is very streamlined and easy to use. Our payroll specialist and client advisor always have the patience to explain things and answer promptly when we …

    Cindy Jacobsen Carmel Ambulance

  • “Paychex is known for its robust range of services and its focus on supporting small and medium-sized businesses.I appreciate Paychex for its comprehensive payroll solutions, HR services.”

    Moe Aria Moe Aria Holdings LLC

  • “The communication and up front professionalism.”

    Westchester Heat LLC
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Featured Case Studies

  • Paychex PEO The Right Dosage of HR, Payroll, and Compliance

    Nihar The Druggist Pharmacy

  • Restaurant Group’s Payroll Pivots From Chaos To Calm in 5 Days

    Tiffany Hadsell Chief Executive Officer

  • How Cecil College improved their benefits communication with Flock’s robust benefits administration …

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Featured Customer Videos

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Additional Paychex Information & Resources

Read Paychex Reviews, Testimonials & Customer References from 255 real Paychex customers.

Browse Paychex Case Studies, Customer Success Stories, & Customer References from 36 businesses that use Paychex.

Watch Paychex Customer Videos to learn why 112 businesses chose Paychex.

FeaturedCustomers has 1,991,366+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.