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Paychex

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Read 255 Paychex reviews and testimonials from customers, explore 36 case studies and customer success stories, and watch 112 customer videos to see why companies chose Paychex as their Payroll Software

Paychex is an industry-leading HCM company delivering a full suite of technology and advisory services in human resources, employee benefit solutions, insurance, and payroll. The company serves over 745,000 customers in the U.S. and Europe and pays one out of every 12 American private sector employees. The more than 16,000 people at Paychex are committed to helping businesses succeed and building thriving communities where they work and live. Visit paychex.com to learn more.

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  • 255 Testimonials View
  • 36 Case Studies View
  • 112 Customer Videos View
Customer Rating Review Score based on 3772 reference ratings
4.7/5.0 (3772)
  • Winter 2026 Market Leader Payroll Software
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  • Fall 2025 Market Leader Benefits Administration Software
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Check out this Top Rated Paychex alternative

  • Market Leader Market Leader
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    4.8 / 5.0 (3400)

    Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 100,000 businesses nationwide.

    Learn more about Gusto

255Testimonials

  • “I have been a long-time customer and will continue to use the service.”

    Victor Mason Insurance Agency

  • “Excells In Customer Service! Always Above And Beyond My Expectations! Their ease of handling my payroll needs. I don't even have to think about payroll once I submit it! Always …

    Judy RJW INC

  • “You never know, day to day, how this situation changes and it changes very rapidly We don’t want to be on the wrong side of making a bad decision.”

    Ben Cottrell Vice President
254 more testimonials currently locked

36 Case Studies

  • How Cecil College improved their benefits communication with Flock’s robust benefits administration …

  • A Happier and Healthier Workplace for West Park Animal Hospital

    Jason Eller Human Resources Manager

  • Technology Creates a Bridge Between CPA Firm and Our Mutual Clients

    Jamie D. Hogan Chief Executive Officer and Partner
35 more case studies currently locked

112 Customer Videos

111 more videos currently locked

Additional Paychex Information & Resources

Read Paychex Reviews, Testimonials & Customer References from 255 real Paychex customers.

Browse Paychex Case Studies, Customer Success Stories, & Customer References from 36 businesses that use Paychex.

Watch Paychex Customer Videos to learn why 112 businesses chose Paychex.

FeaturedCustomers has 1,899,738+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.