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Paychex

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Read 254 Paychex reviews and testimonials from customers, explore 35 case studies and customer success stories, and watch 111 customer videos to see why companies chose Paychex as their Payroll Software

Paychex is an industry-leading HCM company delivering a full suite of technology and advisory services in human resources, employee benefit solutions, insurance, and payroll. The company serves over 745,000 customers in the U.S. and Europe and pays one out of every 12 American private sector employees. The more than 16,000 people at Paychex are committed to helping businesses succeed and building thriving communities where they work and live. Visit paychex.com to learn more.

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Customer Rating Review Scorebased on 3510 reference ratings
4.7/5.0 (3510)
  • Market Leader 2025 2025
    Fall 2025Market LeaderBenefits Administration Software
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    Winter 2025Market LeaderPayroll Software
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    Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 100,000 businesses nationwide.

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254Testimonials

  • “What I like best about working with Paychex is the unwavering commitment to customer satisfaction. They listen to our needs, communicate proactively, and ensure every detail aligns with our goals. Their team goes above and beyond to deliver results, and I always feel like a valued partner rather than just a client.”

    Rori A-CharlestonAraa Home Care Llc
253 more testimonialscurrently locked

35 Case Studies

  • Tech Startup Builds Stellar Workforce with Paychex HR Pro

    Simon LooChief Operating Officer
34 more case studiescurrently locked

111 Customer Videos

110 more videoscurrently locked

Additional Paychex Information & Resources

Read Paychex Reviews, Testimonials & Customer References from 254 real Paychex customers.

Browse Paychex Case Studies, Customer Success Stories, & Customer References from 35 businesses that use Paychex.

Watch Paychex Customer Videos to learn why 111 businesses chose Paychex.

FeaturedCustomers has 1,855,427+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.