Pathlight Testimonials

“I can really push activities and I will get those activities. We had 50 activities a day and at the end of the day, every single rep was at 50. They're not actually trying to max out their day, they're just trying to hit 50. You start realizing they're not actually the right activities. They're not quality activities. They're just trying to hit that number. So that metric in and of itself just doesn't make sense.”

“Customer service is the heart of any business, so it is extremely important to maintain and monitor the quality of each interaction."