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Parloa

Read 22 Parloa reviews and testimonials from customers, explore 31 case studies and customer success stories, and watch customer videos to see why companies chose Parloa as their Contact Center Software

Parloa is a leading AI company focused on automating customer service with game-changing, intuitive conversations that reduce frustration and increase high-volume efficiency. Parloa’s Contact Center AI platform uses state-of-the-art technology to extend natural-sounding customer conversations across all relevant service channels — decreasing time-to-resolution and resulting in better quality customer and employee experiences.

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Customer Rating Review Score based on 976 reference ratings
4.8/5.0 (976)

22Testimonials

  • "Parloa helps us accelerate our design and development of voice applications across a variety of channels."

  • "That’s the kind of interplay the kind of symbiosis between ourselves and Parloa—our ability to communicate, ask ‘what should we do?’ and make the solution bulletproof. And fully supporting the …

  • "A true highlight is the ‘no-code’ system configuration. Using prompts alone, our service experts can configure and continuously improve the AI agent—without relying on releases or IT support."

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31 Case Studies

  • How Swiss Life’s intelligent phone agent paves the way for customers to …

  • Mülheimer Entsorgungsgesellschaft automates 42.5% of calls with Parloa

  • How Württembergische Versicherung cut wait times by 33% with Parloa’s AI agent

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Additional Parloa Information & Resources

Read Parloa Reviews, Testimonials & Customer References from 22 real Parloa customers.

Browse Parloa Case Studies, Customer Success Stories, & Customer References from 31 businesses that use Parloa.