Parloa is a leading AI company focused on automating customer service with game-changing, intuitive conversations that reduce frustration and increase high-volume efficiency. Parloa’s Contact Center AI platform uses state-of-the-art technology to extend natural-sounding customer conversations across all relevant service channels — decreasing time-to-resolution and resulting in better quality customer and employee experiences.
“At HSE, we had a strong vision for the project, and Parloa and MUUUH! managed to bring it to life: a modern conversational AI that not only improves the customer …
"We recognized we often lacked the right skilled, knowledgeable agents at the right time, in the right languages, this isn’t replacing customer service agents. This is making our agents better."
“Thanks to this cooperation, we enhance our consulting services with adaptive and human-like AI solutions tailored to the diverse requirements in customer service.”
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