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Parloa is a leading AI company focused on automating customer service with game-changing, intuitive conversations that reduce frustration and increase high-volume efficiency. Parloa’s Contact Center AI platform uses state-of-the-art technology to extend natural-sounding customer conversations across all relevant service channels — decreasing time-to-resolution and resulting in better quality customer and employee experiences.
"Thanks to Parloa, our customers have the permanent possibility to receive automated answers to all their questions via various channels without being tied to opening hours."
"Parloa is extremely exciting for us because the focus is on voice, and we were able to integrate it seamlessly into our existing IT infrastructure, enabling us to go live …
"The flexible AI-based speech recognition makes it easy for callers to communicate their concerns, even if they don’t know the right terminology. They can get in touch with the right …
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