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Parloa

Read 22 Parloa reviews and testimonials from customers, explore 31 case studies and customer success stories, and watch customer videos to see why companies chose Parloa as their Contact Center Software

Parloa is a leading AI company focused on automating customer service with game-changing, intuitive conversations that reduce frustration and increase high-volume efficiency. Parloa’s Contact Center AI platform uses state-of-the-art technology to extend natural-sounding customer conversations across all relevant service channels — decreasing time-to-resolution and resulting in better quality customer and employee experiences.

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Customer Rating Review Score based on 1007 reference ratings
4.8/5.0 (1007)

22Testimonials

  • "The flexible AI-based speech recognition makes it easy for callers to communicate their concerns, even if they don’t know the right terminology. They can get in touch with the right …

  • “By switching to Parloa’s platform solution, we can meet global standards as a Mittelstand company, use the latest technologies, and operate like a global corporation.”

  • "Our strong partnership connects the best from both worlds! The combination of Parloa's Conversational AI platform and Microsoft Speech Recognition sets a new standard for outstanding customer experience in contact …

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31 Case Studies

  • MAINGAU boosts automation by 20% with Parloa

  • The evolution from chatbot to phone bot “Claimens” makes filling claim reports …

  • Uelzener Insurance Group achieves nearly 100% call routing accuracy with Parloa

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Additional Parloa Information & Resources

Read Parloa Reviews, Testimonials & Customer References from 22 real Parloa customers.

Browse Parloa Case Studies, Customer Success Stories, & Customer References from 31 businesses that use Parloa.