Parloa is a leading AI company focused on automating customer service with game-changing, intuitive conversations that reduce frustration and increase high-volume efficiency. Parloa’s Contact Center AI platform uses state-of-the-art technology to extend natural-sounding customer conversations across all relevant service channels — decreasing time-to-resolution and resulting in better quality customer and employee experiences.
"A true highlight is the ‘no-code’ system configuration. Using prompts alone, our service experts can configure and continuously improve the AI agent—without relying on releases or IT support."
"With the introduction of an AI service number, Berlin Brandenburg Airport Company continues to focus consistently on digital innovations to optimize customer service at BER. This means that our passengers' …
"Our strong partnership connects the best from both worlds! The combination of Parloa's Conversational AI platform and Microsoft Speech Recognition sets a new standard for outstanding customer experience in contact …
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