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Parloa is a leading AI company focused on automating customer service with game-changing, intuitive conversations that reduce frustration and increase high-volume efficiency. Parloa’s Contact Center AI platform uses state-of-the-art technology to extend natural-sounding customer conversations across all relevant service channels — decreasing time-to-resolution and resulting in better quality customer and employee experiences.
“We are particularly proud of our insurance policy number recognition—via the numbers, an insurance policy with all its details can be clearly matched with a customer. There are about 40 …
"Our service experience began with waiting. We wanted to change that—by embracing innovation with AI. Parloa offered not just advanced AI technology, but also a true partnership, sharing our vision …
“We recognized early on that AI could be a game-changer in customer management. With Parloa, we found a professional, innovative partner to help us put that vision into action."
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