“We knew about downtimes mostly from our clients who called us in the middle of the night. In most situations by the time we looked into the clients complaints of specific services on the server not working, the issue was no longer there. After desperately trying every single monitoring solution …

“Panopta allows us to monitor our infrastructure from inside and out. Their monitoring agent is fantastic; we know at all times how our servers are doing and that lets us stop outages before they occur. A fantastic feature is the rotating schedule that you can set for multiple support staff.”