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“At FWD, we take customer experience very seriously—it’s even one of our global KPIs. Our brand vision is to change the way customers perceive insurance, and the only way we can do that is by committing to deliver the very best customer experience.”
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"OutSystems’ user-friendly platform enabled our developers to build in record speed, thus creating a speed-to-market advantage. We built the Dragonfly prototype in just one month—a remarkable achievement that impressed our business users."
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“This is just the beginning. We've got a jam-packed roadmap, and we want to do so much more with the OutSystems platform and continue to work in a really agile and nimble way.”
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"We believe Open Banking can finally disrupt the inert savings market, with half a trillion of consumers’ money earning zero interest or a poor rate of return. With OutSystems, we created the platform to do just that."
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"Our goal with OutSystems was to create a truly effortless and secure savings companion. The integrations were seamless, allowing us to deliver a top-notch experience."
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"We couldn’t settle for patchwork fixes. OutSystems gave us the foundation to consolidate and scale from day one."
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"Conversation with the C-suite has changed. I can say with confidence: yes, we can do that in days or weeks, not months or years. We can get ahead of the market, competition, regulation. We remove anxiety about the future because we know we can adapt."
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"We managed to push a deal through in 3 days, which is unheard of for us. OutSystems has shortened the lifecycle for our customers."
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"OutSystems was crucial in giving us the ability to meet deadlines, adapt to changing needs, and introduce new services rapidly. It facilitated collaboration, data transparency, and communication."
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"OutSystems allowed me, as a non-technical person on the team, the ability to understand how solutions are pieced together and how data models and flows are organized. This insight has made communication with the development team so much easier and has helped me manage my expectations of them."
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“We were able to bring up both services from the ground up in two months quickly and securely because of the flexibility of OutSystems."
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"The OutSystems platform has enabled us to build intelligent AI Agents that streamline customer requests and internal processes, allowing us to focus on delivering value rather than administrative tasks."
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"We are particularly excited about the capabilities that OutSystems Agent Workbench brought to the table. It helps us equip our consultants with innovative AI tools, helping us enhance customer and employee experience."
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"OutSystems enabled us to partner closely with the business, iterate rapidly through real-time feedback, and build a high-quality app while meeting their changing business needs.”
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"Working with OutSystems enabled us to manage our limited budget and resources better and deliver the solution faster."