Thank you! It has been great working with you. You have always fulfilled your part for the best and you are a good partner to work with.

We are a digital communications agency based in London. Three years ago we were asked by our client, a major consumer internet portal, to moderate message boards on a number of public channels ranging from news to entertainment, and take action with any offensive postings. As this needed continuous, careful moderation throughout the day and night there was a need to enlist help from a specialist partner. Outsource2india (a company owned by Flatworld Solutions) was recommended by one of our divisional companies, and after much research of moderation companies in the UK and overseas, we chose them as they presented themselves professionally, understood our needs and were able to deliver and be ready to start as soon as possible. We visited Flatworld at their offices in Bangalore and were introduced to staff that would manage the project on an ongoing basis and staff who would be moderating. We produced training documentation and took them through the process of what to expect, how to moderate, and the reporting process. Outsource2india has followed the guideline processes correctly throughout the project over the past three years, reporting any incidents accordingly and communicating with us efficiently, ensuring the portal is non-offensive.