Outreach is a sales automation solution based on "sequences". It assists sales teams to set up touch points and campaigns based on any number of parameters. They can produce a sequence of calls or emails for each individual prospect. The software enables sales teams to capably manage any number of prospects. It notifies sales professionals when prospects respond to messages and schedules the responders for the next step or touch point in the series. Further, it identifies best performing times in a week to deliver emails and accordingly schedules email initiatives.
Outreach’s analytics tools give sales teams a comprehensive overview of their performance and activities. The software’s sequence analytics tells team members where each prospect is in the communication funnel and allows managers to monitor the performance of each team member.
Outreach’s call and email sequencing function has a dashboard that displays sequences to enable the sales team to track and understand their campaign status, regardless of whether they use email or cold calling. These sequences are prospect touch points that indicate the progress, content, and details of your campaigns, along with the responses to them. For instance, in an email initiative, after a prospect responds to a delivered email on a particular date, you don’t need to send a similar email, but instead send a follow-up message to them.
The platform permits you to classify emails as a response and not a fresh thread. Sales managers can provide their comments to email templates to enable your sales reps to personalize the messages before delivering them. The comments can help to guide your sales reps on how they can engage with leads in a given situation, improving communication and making certain that responses correspond with your organization’s best practices.
You can integrate Outreach with Salesforce which is a software used to view and manage leads, customers, and contacts. Bilateral syncing enables both solutions to work together to allow you to automatically import contacts and prospects from Salesforce into Outreach and view updates on prospect details. Contacts imported from Salesforce are classified by Outreach as prospects and accounts. You sales team can select their preferred contacts from them.
Outreach’s coaching analytics assists sales managers to review the performance of their sales agents and recognize the top to bottom performers. This functionality provides reports on sales reps’ activities in each sequence or account which assists sales managers to provide the needed training to enhance the sales process and performance.
Fill out the contact form on the Outreach website to get pricing details.
FeaturedCustomers has 1,911,840+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.
