"Research shows that when offenders are re-recognised back as useful members of their communities it helps to stop reoffending. We want to make sure members of the public feel involved in our work and that their issues are taken seriously. Our idea of using a free mapping app not only …

"'The real value we deliver is in speeding up the capture process. Now, instead of logging everything, our staff are validating records and focusing their time on identifying change. This is especially important in the short-lease environment, where the character of a high street can change significantly in a very …