“With increased visibility into call center KPIs, we’ve made changes that reduced call answer times by 15 percent and resulted in an approximate 60-70 percent reduction in our call abandonment rate.”
"We're growing fast with NetSuite as a business application that allows us to deal much more effectively with customers and partners than we could with Microsoft Dynamics."
"Our move to NetSuite is really about scaling the business. We have much more visibility and accuracy compared to what we were doing before with the real-time accounting capabilities in NetSuite."
"I would recommend NetSuite for scalability, robust automation, and the ability to gain controls around financial processes. For any company looking to IPO, these are going to be critical features.”
"NetSuite Analytics Warehouse enhanced our data accuracy and provided us with a central hub for financial and operational insights. The ability to make data-driven decisions quickly has been tremendous.”
"With NetSuite, we’re now able to have constructive conversations with real-time information for decision-making. The depth of capabilities that NetSuite provides makes it a great solution that touches each part of our business.”
"NetSuite has really allowed us to be able to scale so much faster and so much more profitably than we would have been able to otherwise.”
"Our ultimate goal is to show insurance companies and government agencies that we’re able to drive down the cost of healthcare with proactive patient services. We selected NetSuite because we are confident it is the right system to deliver those data-driven insights.”
"We’re sold on NetSuite. We have so many vendors, customers, and day-to-day transactions that we needed something in the cloud that could be customizable to our business.”
"I knew that working with seven different software systems and doing manual data entry was not sustainable. NetSuite has been instrumental in helping us grow as we add more clients, more web stores, and more warehouse SKUs.”
"Life before NetSuite was consumed by manual, time consuming processes. With NetSuite, I can look at the dashboards and run reports myself and not have to rely on other people. The dashboards and the ease of reporting is fantastic.”
"I don’t know what we would have done if we had still been on our on-premises ERP system when the pandemic hit, and people had to work remotely. NetSuite’s flexibility allows our team to be productive wherever they are.”
“The NetSuite Connector is fantastic and has worked unbelievably well for us. It saves people in our AP department here a lot of work.”
"Once we switched to NetSuite, the difference was night and day. Bringing 21 companies into one system was mind-blowing. The leadership team and executive committee are very happy with the improvements we’ve made.”
"From an operational perspective—think automation, more efficient processes, and the ability to do things faster—NetSuite did that best across all of the systems analyzed. NetSuite was the product for the size company we are today and for what we want to grow into.”
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