Optrak4 offered a more cost effective and personalised system that catered for our particular requirements and the decision to use an advanced routing and scheduling system has been fully justified by the benefits that Kuehne + Nagel has achieved. We have greatly improved the time we spend on planning and Optrak generates very efficient transport runs for a very complex daily transport operation. Furthermore, thanks to Optrak4, we can meet the requirement to deliver next day to any location throughout the UK. We generally achieve 97-98% of this target on a daily basis. Optrak4 can plan effectively for consignments of any shape and size as long as we have the right information such as vehicle types, driver working times and product details for example.

A customer who orders before midday, can get it delivered anywhere in Ireland the next day. No other lubricants company can provide this service and we couldn’t do this without Optrak4. It is an invaluable tool for route planning and critical to our day to day processes and operations. Anyone trying to model lubricants distribution without a sophisticated tool like Optrak4 will not be doing it justice. Additionally, everyone who uses Optrak4 finds it very user friendly.

The lubricants division has very complex requirements. However, I could immediately see from the financial savings analysis presented, that Optrak4 had the potential to enable us to make some quite significant improvements. The specialised functionality offered by Optrak such as managing compartments, the loading charts and customised trip reports is incredibly advanced. Over the course of the implementation, Optrak4 met and exceeded our expectations throughout. [Since deployment] the service that we have received from Optrak has been truly exceptional. Their expertise in this industry is unmatched and right from the start the team made time to understand exactly what we wanted to achieve. They know how to deploy Optrak4 in a complex lubricants environment to enable us to drive our business forward. In many ways they understand our business better than we do! Additionally, the team are honest and transparent and I would have no hesitation in recommending Optrak to any company looking for routing software, particularly those with compartmented vehicles.

Using Optrak gives us an efficient way of generating the trip manifest for each driver. The automation of signature capture and production of the ABP Movement Documents has eliminated a massive amount of paperwork which in turn frees up time for drivers and customer service staff.

Optrak gives us more delivery flexibility and is a great system to use. It has actually revitalised our planning operation at Fuchs. The investment in a world class vehicle routing system demonstrates our commitment in ensuring that we deliver the best possible service to our customers whilst keeping costs down. I firmly believe no other routing package can deliver the same benefits as Optrak.

We wanted to review the efficiency of our routes and ensure that we make the most appropriate use of our transport resources. With recent legislation, there was an additional requirement to take a fresh look at our fleet and driver usage. The Optrak vehicle routing solution matched our requirements closely and the team at Optrak also demonstrated an in-depth understanding of the food and drink sector. Optrak has played a vital role in helping 3663 First for Foodservice meet its responsibilities under the WTD and minimise our impact on the environment. We have reduced the mileage that our vehicles travel whilst providing better service to customers.

Optrak certainly know the food and drink market inside out and their expertise proved invaluable in tailoring the software to how we run our business. As a result, I would recommend Optrak to other companies, not just wholesalers that are looking for a powerful vehicle routing system that can reduce planning time, minimise the fuel bill and ultimately contribute to improvements to the bottom line.

Optrak consultants have been excellent to work with, very knowledgeable and responsive. They often suggest improvements which either save time or produce better results.

The Optrak project has proved itself to be totally worthwhile and I would recommend Optrak to other companies. By introducing Optrak’s vehicle routing software we have achieved a significant increase in customer service levels with 95-97% of our deliveries occurring within the SLA. We have also increased the efficiency of the individual routes that each vehicle follows on a daily basis whilst cutting the time we spend planning by two thirds. It is a brilliant system that has reduced our planning time and made a lasting impact on our business.

The punctuality and efficiency of our deliveries demonstrates our commitment to quality and customer service excellence. At Reynolds, we have always used proven technology to support our business. Central to this has been the long term partnership with Optrak4, to integrate its leading vehicle routing solution into our overall supply chain.

We needed a system that would allow us to plan the loading of different waste streams onto our vehicles. Optrak4 has an exceptional level of flexibility thanks to its ability to be customised. Of equal importance was the attention to detail, expertise, detailed industry knowledge and support throughout each stage of the process from the Optrak team. I cannot speak highly enough of the service, professionalism and can-do attitude as well as the level of detail and accuracy that they worked to, during the implementation. The service they delivered is vital to ensuring that we could maximise the use of our compartments and vehicles whilst meeting vital ADR regulations.

Fuchs is committed to continually developing and evolving our logistics capability. We carried out a detailed evaluation and Optrak had the greatest experience in solving the complicated problems that we face. Since deploying, in addition to reducing the time spent planning by over 85%, we have improved all of our KPIs. Fuchs has also achieved major efficiencies in vehicle preparation and compartment washing. Without doubt the Optrak project has been one of the best investments we have made. We have seen a definite payback in short timescales.

Optrak’s loading facilities are far ahead of other routing systems. It allows us to manage the space on our vehicles effectively – by ensuring we load in the most efficient way – and has contributed to a big increase in our vehicle utilisation rates. Editing the trips in Optrak is also so easy, moving an order from one trip to another takes a single mouse click. It allows me to look at different options far more easily than we ever could before. Additionally, the service and support that we get from Optrak has been very professional and to a high standard.

Each member of the Optrak team has both technical and transport expertise and this complements our expertise in waste management. The service we receive has been truly exceptional, nothing is too much trouble for Optrak and they are proactive in working with us in on-going improvements. I have no hesitation in recommending Optrak to companies with a straightforward planning problem but even more so for companies with more complex loading or other issues that require a customised solution.

We have an excellent relationship with the Optrak team, no request is too small and the quality of service that we receive is of a very high standard. The integrated routing software and real-time signature capture from Optrak has never let us down. It gives us full traceability of our collections whilst delivering real savings, improved efficiency and reduced impact on the environment. It has been a very worthwhile project and I would definitely recommend Optrak to other companies in the waste industry or those carrying out complex collections.