Optrak gives us more delivery flexibility and is a great system to use. It has actually revitalised our planning operation at Fuchs. The investment in a world class vehicle routing system demonstrates our commitment in ensuring that we deliver the best possible service to our customers whilst keeping costs down. I firmly believe no other routing package can deliver the same benefits as Optrak.

A customer who orders before midday, can get it delivered anywhere in Ireland the next day. No other lubricants company can provide this service and we couldn’t do this without Optrak4. It is an invaluable tool for route planning and critical to our day to day processes and operations. Anyone trying to model lubricants distribution without a sophisticated tool like Optrak4 will not be doing it justice. Additionally, everyone who uses Optrak4 finds it very user friendly.

Optrak certainly know the food and drink market inside out and their expertise proved invaluable in tailoring the software to how we run our business. As a result, I would recommend Optrak to other companies, not just wholesalers that are looking for a powerful vehicle routing system that can reduce planning time, minimise the fuel bill and ultimately contribute to improvements to the bottom line.

Since we went live on Optrak we have increased the number of time windows that we hit to 84% and I am confident that this will rise to 95+%. We are making better use of the resources in the transport department as route planning now takes as little as 45 minutes.

Using Optrak gives us an efficient way of generating the trip manifest for each driver. The automation of signature capture and production of the ABP Movement Documents has eliminated a massive amount of paperwork which in turn frees up time for drivers and customer service staff.

The lubricants division has very complex requirements. However, I could immediately see from the financial savings analysis presented, that Optrak4 had the potential to enable us to make some quite significant improvements. The specialised functionality offered by Optrak such as managing compartments, the loading charts and customised trip reports is incredibly advanced. Over the course of the implementation, Optrak4 met and exceeded our expectations throughout. [Since deployment] the service that we have received from Optrak has been truly exceptional. Their expertise in this industry is unmatched and right from the start the team made time to understand exactly what we wanted to achieve. They know how to deploy Optrak4 in a complex lubricants environment to enable us to drive our business forward. In many ways they understand our business better than we do! Additionally, the team are honest and transparent and I would have no hesitation in recommending Optrak to any company looking for routing software, particularly those with compartmented vehicles.

Optrak4 gives us the feel that it was designed specifically for Filshill which is a huge benefit. We also have a more standardised way of routing, as our three main planners are quite skilled in using Optrak4 and produce their results in a more consistent way. The digital map is really useful for seeing where our deliveries are and it is straightforward to move an order from one trip to another. Optrak4’s mapping capabilities mean we can see important data clearly and easily.

Optrak4 offered a more cost effective and personalised system that catered for our particular requirements and the decision to use an advanced routing and scheduling system has been fully justified by the benefits that Kuehne + Nagel has achieved. We have greatly improved the time we spend on planning and Optrak generates very efficient transport runs for a very complex daily transport operation. Furthermore, thanks to Optrak4, we can meet the requirement to deliver next day to any location throughout the UK. We generally achieve 97-98% of this target on a daily basis. Optrak4 can plan effectively for consignments of any shape and size as long as we have the right information such as vehicle types, driver working times and product details for example.