"The product is very user friendly and the support staff is very responsive if a problem is ever encountered."
"The software is very user friendly and I caught on quickly and comfortably. I have developed a great relationship with my support contact and can't thank her enough for the hours that she has gone above and beyond with assisting me."
"We use the provided tax summary reports to summarize the required tax payments which we process through EFTPS, which takes less than 15 minutes each payroll for all companies combined."
"Great customer support and very friendly staff."
"I just sat in on the free webinar how to calculate Federal taxes manually Optimum offered and it was OUTSTANDING!"
"The customer support team is cooperative, attentive, and can speak on my level. They can be creative in developing solutions to issues whether major or minor. I have and will continue to recommend OSI to any person that will listen."
"You really know your stuff and take the time to explain all aspects of the system, even things that we may not be using right now."
"Optimum Software is a nice product that is easy to use. The support you receive during installation and initial workings is tremendous."
"We get great service, and the quality of everything we do with Optimum is superb."
"Optimum's support department has set the bar that I compare all other software support vendors to. And we use many as we have so many different software packages in place. And believe me, none of them even come close to the support provided by your support department members."
"Overall, Optimum Solutions provides a phenomenal HR/Payroll program that is easy to use. With respect to "pros", Optimum Solutions' customer services is outstanding."
"Our Support rep is awesome; we couldn’t do it without her. Our OSI sales rep was awesome as well, she makes any job easier."
"The support team at Optimum Solutions has the be the BEST by far of any vendor that I deal with. Thank you again for all your help!"
"The software is very user friendly, the website even more. The amount of information is vast and great for getting frequent updates on legal issues."