"You really know your stuff and take the time to explain all aspects of the system, even things that we may not be using right now."
"I would highly recommend the system. The support is very good and they have been available whenever we have needed them to be."
"Your support staff is phenomenal. I have had a couple of issues that our support specialist has handled for us rapidly and efficiently. she is a real asset to your great support group…Please know that your support is second to none .Thanks for all you do."
"The product is better than any that we have used previously. The staff is wonderful."
"The product is very user friendly and the support staff is very responsive if a problem is ever encountered."
"If you're looking for fast response time to any given issue you may want to look into this product."
"Another division of our company is going through a change from one big computer system to another but they're having a heck of a time and it has made me very very appreciative of how helpful and agreeable everyone at Optimum has been. Thanks so much!"
"Got paid a day early. And the site is easy to navigate."
"We have used Optimum for almost 10 years, and I love that I have experts in the payroll field just an email or phone call away. With all the changes that happen each year in payroll reporting and processing, it's good to know that my submissions to Federal and State agencies will always be accurate."
"They have the best customer support of any company that I have ever dealt with. I would recommend them to any company large or small that is looking for a HR and Payroll software provider."
"Any time we have a question or do not understand how to do a process, our support person is very prompt and gets our problem solved or answers our questions very quickly."
"Vendor is always very helpful. When my own rep is out of town, I am always very well taken care of if I have any issues. This Windows based product is very easy to use, especially after working on their Version 7."
"We have a union piece-work incentive work shop, so we have our own custom programs that fit with Optimum Solutions’ system and the process was easier than expected."
"Optimum is professional, easy to work with, and reliable. To me reliable is huge - I want to know that program is going to work each and every time."