158 Optimum Solutions Testimonials

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  • "We are on a weekly payroll for 1,500+ employees. I feel that Optimum Payroll has definitely cut our processing time in half."

  • "All encompassing software tool that keeps things very accurate and detailed. I have not had to increase my Payroll staff in over 10 years even though our employee count has nearly doubled in all that time."

  • "Optimum Solutions stays current with the latest tax and government requirements and keeps the client informed with frequent updates. They are a good source for keeping me abreast of laws."

  • "We are very pleased with our Optimum Solutions support rep’s responsiveness. She is an asset to OSI."

  • "Good product for small or large company."

  • "Our support rep is extremely knowledgeable of the product and just so happens to be one of the nicest customer service representatives I have ever worked with."

  • "Our implementation was highly successful due to the step by step provess of setiing up the system, the go-to meeting sessions, excellent written materials and guides, and the responsiveness to any additional questions or individual needs we had."

  • "I love their dependability and their response time. Always prompt returning calls and/or replying to emails."

  • "[Optimum's] proactive approach allowed Norfolk Iron to send the 1095-C forms to all employees at the same time we sent the W-2s, where other payroll vendors and companies were still wondering how to comply with this process."

  • "We have had a good experience for the most part with Optimum. The software really has everything HR needs to use and then some along with a very capable way of securing the interface and back end from users. Their tech support is top notch and I haven't had any issues that have persisted for very long."

  • "Optimum's support department has set the bar that I compare all other software support vendors to. And we use many as we have so many different software packages in place. And believe me, none of them even come close to the support provided by your support department members."

  • "I just sat in on the free webinar how to calculate Federal taxes manually Optimum offered and it was OUTSTANDING!"

  • "The customer support team is cooperative, attentive, and can speak on my level. They can be creative in developing solutions to issues whether major or minor. I have and will continue to recommend OSI to any person that will listen."

  • "I just wanted to say that your support team is the best. Our Support Representative does a great job for us and I just wanted to say thanks for the continued support."