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Read 5 Optimal Workshop reviews and testimonials from customers, explore 41 case studies and customer success stories, and watch customer videos to see why companies chose Optimal Workshop as their User Research Software

Understand what matters most to your customers with Optimal Workshop – the user research platform that enables you to create user experiences like no other. The Optimal Workshop research platform offers 5 quantitative and qualitative tools to support your user research journey from beginning to end. help user experience designers, information architects, and user researchers, in 106 countries, and from some of the biggest organizations around the world, design ways to make the world a little easier to navigate and enjoy. tools continue to grow worldwide with users able to create studies in over 80 different languages.

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Customer Rating Review Score based on 1375 reference ratings
4.8/5.0 (1375)

5Testimonials

  • "Optimal Workshop makes it so easy to do user research, there’s no excuse to make uninformed design decisions."

    Evan Leach Eventbrite

  • “Sharing example studies with stakeholders is a good way to set expectations around the types of results you can expect to see from different types of research.”

    Intercom

  • “Optimal Workshop’s tools helped us understand how we could improve our website navigation and make sure we were making changes that actually made sense to our users.”

    Xero
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41 Case Studies

  • John Deere improves information findability over 6 years with Optimal Workshop

  • Lowe's reduces clicks and speeds up discovery with Optimal Workshop

  • KLM Royal Dutch Airlines reduces booking abandonment with Optimal Workshop

40 more case studies currently locked

Additional Optimal Workshop Information & Resources

Read Optimal Workshop Reviews, Testimonials & Customer References from 5 real Optimal Workshop customers.

Browse Optimal Workshop Case Studies, Customer Success Stories, & Customer References from 41 businesses that use Optimal Workshop.

FeaturedCustomers has 2,071,152+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.