"We are so very impressed with the care, empathy, understanding, and responsiveness exhibited by each member of the team I’ve come to know over the past few years at OperationROI. From our collaboration with them, our ACOS and TACOS numbers are finally within a reasonable and reasoned range. Unlike other agencies we’ve used, OperationROI actually measures and reports results weekly, performing and documenting positive and negative changes, suggesting tactics and strategies for further improvement. Our confidence is extremely high based on working so closely with them: they listen to our concerns, our vision; our hopes and dreams. What’s more is that they respond based on substantial experience in dealing with Amazon and ecommerce. They are honest, frank and straightforward-traits so very rare in this sector. Keep it going!"