254 OpenGov Testimonials

“If you don’t have a budget story, it’s hard to get a board to understand and want to move forward with you. If you have a good budget story, boards can really understand. So, an accounting board the policy makers, will go ‘That makes sense. We can get behind this. We can communicate that to our constituents who call us.'”

“To Sugar Land, transparency means ensuring that residents feel that we are accessible and open. We want them to understand the ‘why’ behind decisions we make, policies we enact, or programs we offer, even if they don’t agree with the why.”

“People today have a higher expectation of customer service. They want good communication, they want a quick response, they want a permit, and they want to get it quickly... that led us to OpenGov.”

"With OpenGov, the managers can better monitor their budgets and spending."

"The Asst. Airport Director is interested in seeing how much he paid for jet fuel versus how much he sold it for. Using OpenGov, he can save a link and have his profit margin right there in front of him whenever he wants to see it."

"I look at numbers all day, and expect to as part of my job. But when we are taking information to Council, the City Manager, Department Heads, it’s helpful to share financial information visually. It makes my job easier and it helps them do their jobs better."

"I looked at other products, but I felt that OpenGov was — from the outside looking in — far superior, and I thought it was very well suited for the town and how our data is reported. So we made the call."

"We can pull more information and more reports from OpenGov on the back end than we can from our own accounting software."

"It was such an easy implementation to do. It was just me that did the implementation. I didn’t need IT’s help to build the site."

"Oakland Park wins the GFOA Distinguished Budget Award every year, but you just can’t drill into data, especially across funds, in a static PDF like you can through a software platform like OpenGov."

"OpenGov was wonderful to work with, and there was nothing that wasn’t done to my satisfaction."

"Now that I can export the data from my accounting system and feed it directly into OpenGov, it saves me three to four days of work creating the report each quarter."

"I’ve had residents tell me that it’s a great thing for the city. It’s easier for them to read this than a CAFR."

"I love the fact that you can tell stories with it. I will show a metric on a pie chart or bar graph and can quickly show how it has changed over five years."

"When a council member asked a question about a specific department or budget item, we were able to drill down and show them exactly where the data was. We have never had the capability to do that before."