OneSignal FAQs
Who is OneSignal best for - their role(s) within what kind of companies.
OneSignal is a tool designed for Marketers (VP of Digital Marketing, VP of Growth & Retention, Head of Marketing, Director of Marketing),
Product (Head of Product Development, Product Developer, Head of Mobile), and Engineers (VP of IT Acquisition, Head of Engineering).How does OneSignal benefit them?
Marketers will find that OneSignal is easy to use, and can be set up and managed by the Marketing department so they don’t need to rely on engineering resources. Rather than relying on multiple tools, they can streamline their campaigns in one solution and leverage personalization/customize, automation, and advanced analytics for retargeting.
Product teams will benefit from OneSignal because it is reliable and does not affect app flow, and offers a means of introducing personalization and automation.
Engineers will benefit from OneSignal because rather than maintaining messaging tools, they can instead commit themselves to more important work outside customer engagement. OneSignal is also scalable and has a large number of integration offerings, a free unlimited API, and personalization.How technical do users need to be to use OneSignal's software?
OneSignal is made for both technical and non-technical users. Users can work with its APIs, or use the dag and drop editor.
What makes OneSignal a leader in this space?
We are a leading customer messaging and engagement solutions. Our powerful multi-channel platform (web and mobile push, email, and SMS) enables one million businesses to deliver over 10 billion messages daily. OneSignal is valued for its fast, reliable, and scalable platform, ease of installation, SDKs, and API. It can be managed by technical and non-technical users alike, with a visual editor for orchestrating cross-channel journeys.
How/why is OneSignal better than those competitors (or most others in their market)? What about OneSignal is unique, stronger, easier, etc.?
OneSignal has the easiest and fastest setup and onboarding, which can be completed by both technical and non-technical users.
Our pricing is transparent and includes a free plan as well as plans for SMB and Enterprise businesses.
Rather than providing a service for a single channel, OneSignal provides omnichannel messaging capabilities in one tool.
OneSignal integrates with 30+ tools for analytics, customer data, and more.Which popular or common software does OneSignal integrate with?
Google Analytics
Wordpress
Amplitude
Mixpanel
Ragnarok
Hubspot
Sendgrid
Mailgun
Mailchimp
ShopifySoftware pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for OneSignal. If it's not simple, use broad estimates or ranges for typical setups.
Free plan: unlimited API sends
Growth plan: $9/month
Professional plan: $99/month
Enterprise: Contact for detailsDoes OneSignal offer a trial or free download available?
Yes, there is a free plan available.
Does OneSignal offer any kind of training/education for their product?
OneSignal offers webinars, detailed documentation, a resource library, a user community, a developer community, and a YouTube channel.
What are the OneSignal support options? List all.
Chat, Email, and assigned Customer Success Managers for certain accounts.
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