“Payment integration is quite important for a business like mine. I had students who would sign up for classes and forget to pay or say they were going to bring payment to class. That made it really awkward.”
“Now, with payment integration, they have to pay before their session, so they all turn up. By stopping no-shows, ScheduleOnce’s payment integration has helped increase our revenue and stops us from having to chase down customers who didn’t show up.”
Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our consumer self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners - make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required. Organizations that use our customer engagement solutions deliver exceptional customer experiences no matter the channel — enabling faster growth with greater efficiency. For more information, visit engageware.com.