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Engageware

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Read 48 Engageware reviews and testimonials from customers, explore 35 case studies and customer success stories, and watch 3 customer videos to see why companies chose Engageware as their Appointment Scheduling Software

Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our consumer self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners - make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required. Organizations that use our customer engagement solutions deliver exceptional customer experiences no matter the channel — enabling faster growth with greater efficiency. For more information, visit engageware.com.

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Customer Rating Review Scorebased on 2098 reference ratings
4.8/5.0 (2098)
  • Market Leader 2025 2025
    Winter 2025Market LeaderAppointment Scheduling Software
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48Testimonials

  • “The Engageware Banking Chatbot has allowed us to educate our members in a more engaging and interactive format than what the traditional website or email can do. The chatbot leads members directly to the information they’re seeking, and it allows them to respond so we gain insight into the questions and commentary they have while using it. This allows us to continuously improve our content.”

    Mike BunnerVice President, Director of Digital Marketing
47 more testimonialscurrently locked

35 Case Studies

  • How Streamlined Knowledge Led United Heritage Credit Union to Save 10 Months in Manual Training Time

    Laurie RothLearning and Development Manager
34 more case studiescurrently locked

3 Customer Videos

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Additional Engageware Information & Resources

Read Engageware Reviews, Testimonials & Customer References from 48 real Engageware customers.

Browse Engageware Case Studies, Customer Success Stories, & Customer References from 35 businesses that use Engageware.

Watch Engageware Customer Videos to learn why 3 businesses chose Engageware.

FeaturedCustomers has 1,882,173+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.