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Engageware

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Read 48 Engageware reviews and testimonials from customers, explore 35 case studies and customer success stories, and watch 3 customer videos to see why companies chose Engageware as their Appointment Scheduling Software

Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our consumer self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners - make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required. Organizations that use our customer engagement solutions deliver exceptional customer experiences no matter the channel — enabling faster growth with greater efficiency. For more information, visit engageware.com.

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Customer Rating Review Scorebased on 1875 reference ratings
4.7/5.0 (1875)
  • Market Leader 2025 2025
    Winter 2025Market LeaderAppointment Scheduling Software

48Testimonials

  • “We embarked on an ambitious journey with Engageware, defining and executing a functional roadmap. We started with an initial version enabling chat support on our digital platforms, providing direct service and immediate answers to simple customer questions.”

47 more testimonialscurrently locked

35 Case Studies

  • Connecting British Columbia’s Doctors to Crucial Support Services Removing administrative hurdles so doctors can focus on providing excellent care

34 more case studiescurrently locked

3 Customer Videos

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Additional Engageware Information & Resources

Read Engageware Reviews, Testimonials & Customer References from 48 real Engageware customers.

Browse Engageware Case Studies, Customer Success Stories, & Customer References from 35 businesses that use Engageware.

Watch Engageware Customer Videos to learn why 3 businesses chose Engageware.