"We appreciate the time, resources and energy you have directed towards supporting some of the most vulnerable people living in our community. We thank you for your perseverance and we acknowledge your commitment to achieving humanity for vulnerable people; it is a value you share with Australian Red Cross."

"We had a Tamil interpreter today. Very positive experience - interpreter was very diligent in clarifying and making sure the advice given was clear and well understood by the client. His extra effort and diligence was much appreciated."