"The professionalism exhibited by your interpreters and on-site coordinator ensured that the Convention was of benefit to all delegates, who were able to fully engage with the content in their language of choice. In particular, we would like to highlight the interpreters’ flexibility and expertise when performing seamless relay interpretations …

"I just wanted to send you an email about Greek interpreter who attended to a patient and completed an outstanding job. The interpreter went above and beyond his duties assisting with a patient who was so distressed he required a Code Grey. He was calm and cool during this intervention …