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Omni Interactions Case Studies

  • How Omni was able to improve customer service quality while drastically reducing cost with nearshore workers

  • How Omni was able to ramp up 3,000 workers to handle more than 900,000 contacts during tax season

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  • TaskUs
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    4.7 / 5.0
    Customer References 9 total
    About

    TaskUs is the market-leading outsourced customer support provider for venture-backed, fast-growing Internet companies that require high quality service. More than 10 TaskUs customers have achieved billion-dollar valuations, and the company …

  • Teleperformance
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    4.8 / 5.0
    Customer References 38 total
    About

    Teleperformance is the agile business services partner that companies need in this digital world. Teleperformance offers you a global network of talents, competencies, and assets. They can improve your customer …

  • Alorica
    Reference Rating
    4.8 / 5.0
    Customer References 26 total
    About

    Alorica focus is on creating insanely great experiences for customers—online, on the phone and through social media. They approach it from all sides; from acquisition and sales to customer care, …

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