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Omni Interactions Case Studies

  • How Omni was able to onboard 800 workers in just four weeks, enabling Omni's Fintech partner to meet their service level commitments

  • How Omni was able to ramp up 650 Workers to assist in resolving 127,149 cases and remedying the backlog issues in just three weeks time

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  • Concentrix
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    4.8 / 5.0
    Customer References 153 total
    About

    Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune …

  • TaskUs
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    4.7 / 5.0
    Customer References 30 total
    About

    TaskUs is the market-leading outsourced customer support provider for venture-backed, fast-growing Internet companies that require high quality service. More than 10 TaskUs customers have achieved billion-dollar valuations, and the company …

  • Alorica
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    4.8 / 5.0
    Customer References 26 total
    About

    Alorica focus is on creating insanely great experiences for customers—online, on the phone and through social media. They approach it from all sides; from acquisition and sales to customer care, …

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