“One of our teachers heard some anecdotal negative feedback on Maths. She was really worried about it and came to me. We realised we could adjust the Ombea check-in to ask about Maths, so we did. We put it out on Friday and by Monday we had masses of insight. …
“Protecting patients and making them feel safe was our key priority. The quality of how this was to delivered was a key consideration.”
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