"Octopass offers a simple, efficient, and paperless solution. The online self-service portal is incredibly user-friendly, allowing easy updates to car and personal details, though changes like job titles and home addresses require managerial approval, and allowing individuals to check their application status. The benefits are numerous: no more waiting for printed orders, a significant reduction in paper usage, and decreased administrative tasks. The system also supports bulk credit purchases or daily parking passes, reducing monthly transactions. Permanent staff can still opt for salary deductions, and barrier permit holders now pay daily, rather than monthly. This allows for better analysis of staff parking trends, and we have been very pleased with their customer service to response towards general questions or technical changes, which has been impeccable."