"Now when we hear things like, This has been the most important improvement or biggest improvement to my mental health" to "I have never, ever have to tell a customer I'm out of something." Those are the moments when you know we have got it right."
"One of the clients I was working with receives over 15,000 signals per day from an S&OE perspective, and a control tower can filter out 99% of these signals, with 98% able to be resolved automatically by the system as it learns to identify, prescribe, implement, and suggest solutions to problems."
"o9 was able to significantly improve our forecast accuracy."
"Creating high-level financial plans and targets for our biggest regional channels and top product categories has been game-changing. It has led to more strategic conversations, better quality, and more accurate plans, and grounded us to unlock long-term growth."
"We had a significant reduction in expedited costs. Our target was 4 to 6 million dollars. And we achieved close to 9 million dollars."