“When a corrective work order was submitted before Nuvolo, the technician often made a phone call to the person reporting the issue to obtain more information about the device and issue. There was also no way for us to know the precise location of the equipment, said the Senior Application …

“They had a wide variety of names for the same manufacturers, models, device types. etc., This made it very difficult for them to search for equipment, run accurate reports, analyze data, and respond appropriately to alerts, recalls and cyber threats. In addition, planned maintenance (PM) schedules and workloads were no …