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55 Concentrix Catalyst Case Studies

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  • API-First Approach for a Transportation and Logistics Company

  • Concentrix Catalyst delivered refreshed, user-centric apps for unique airport experiences that have improved user engagement and advocacy

  • Automation Solution Cuts Testing Time from Days to Minutes

  • Unlocking Deep Insights to Improve Digital Experiences for a Software Company

  • Global Travel Provider cuts training costs by 67% with Concentrix Catalyst

  • a global communications provider saves $3M with Concentrix Catalyst

  • Modernizing CX Measurement boosts survey completion 26% with Concentrix Catalyst

  • Enterprise Legal Services Provider Revamps Salesforce Configuration

  • Online Global Travel Platform boosts CSAT to 90.69% with Concentrix Catalyst

  • Global Tech Leader unifies customer journeys with Concentrix Catalyst, gaining 8-team adoption

  • Latin American Telecommunications Leader scales collections with Concentrix Catalyst and 100,000+ omnichannel payment interactions

  • Client boosts IVR containment to 83.2% with Concentrix Catalyst

  • WoodmenLife reduces contact center wait times by 43% with Concentrix Catalyst

  • Premium Care Client boosts productivity 78% with Concentrix Catalyst

  • Concentrix Catalyst and Telstra partnered to develop a fully integrated mobile solution for a state housing department

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