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55 Concentrix Catalyst Case Studies

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  • Client boosts IVR containment to 83.2% with Concentrix Catalyst

  • a online travel services client reduces business errors by 32% with Concentrix Catalyst

  • a global communications provider saves $3M with Concentrix Catalyst

  • WoodmenLife reduces contact center wait times by 43% with Concentrix Catalyst

  • Transurban boosts chatbot containment to 60% with Concentrix Catalyst

  • a leading regional airline targets $45.8M ROI with Concentrix Catalyst

  • Automation Solution Cuts Testing Time from Days to Minutes

  • Human Centered Design Principles Create a Unified Patient Experience

  • International Agriculture Company Invents the Future of Farming

  • a leading UK telecom boosts cash collected per call by 29% with Concentrix Catalyst

  • Premium Care Client boosts productivity 78% with Concentrix Catalyst

  • This Retail Client unifies member experiences with Concentrix Catalyst

  • Credit Card Issuer Gains 26 Percent ROI With Automation Framework

  • Concentrix Catalyst delivered refreshed, user-centric apps for unique airport experiences that have improved user engagement and advocacy

  • Workflow Optimization Automates Taxes for Telecom Giant

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