55 Concentrix Catalyst Case Studies

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  • Global Tech Leader unifies customer journeys with Concentrix Catalyst, gaining 8-team adoption

  • Global Convenience Store Launches Mobile Checkout to Reduce Shopper Friction

  • a fintech startup company launches on day one with Concentrix Catalyst

  • a leading consumer packaged goods company boosts sales potential by 9% with Concentrix Catalyst

  • a leading UK telecom boosts cash collected per call by 29% with Concentrix Catalyst

  • Reimagining Loyalty for a Media and Entertainment Giant

  • Fortune 500 tech provider boosts AI answer accuracy by 41% with Concentrix Catalyst

  • Insurance Leader boosts answer accuracy by 12% with Concentrix Catalyst

  • India-based Insurance Provider boosts collections 10% with Concentrix Catalyst

  • Concentrix Catalyst worked with a large international airline to improve their customers' travel experience with a mobile app

  • Online Global Travel Platform boosts CSAT to 90.69% with Concentrix Catalyst

  • WoodmenLife reduces contact center wait times by 43% with Concentrix Catalyst

  • a leading regional airline targets $45.8M ROI with Concentrix Catalyst

  • Mobile App Design Engages 2.5 Million Active Users Each Week

  • This Retail Client unifies member experiences with Concentrix Catalyst