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55 Concentrix Catalyst Case Studies

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  • Electric Utility Provider boosts self-service by 9% with Concentrix Catalyst

  • India-based Insurance Provider boosts collections 10% with Concentrix Catalyst

  • Latin American Telecommunications Leader scales collections with Concentrix Catalyst and 100,000+ omnichannel payment interactions

  • How Concentrix Catalyst is helping to reduce waste for one of the largest restaurant chains in the world

  • Client boosts IVR containment to 83.2% with Concentrix Catalyst

  • Doubling Membership for a Retail Customer Loyalty Program is in Fashion

  • Insurance Leader boosts answer accuracy by 12% with Concentrix Catalyst

  • Automotive Company boosts market share 25% with Concentrix Catalyst

  • a online travel services client reduces business errors by 32% with Concentrix Catalyst

  • Concentrix Catalyst worked with a large international airline to improve their customers' travel experience with a mobile app

  • Global Tech Leader unifies customer journeys with Concentrix Catalyst, gaining 8-team adoption

  • Retail & Ecommerce Company gains $175M in revenue gains with Concentrix Catalyst

  • Transurban boosts chatbot containment to 60% with Concentrix Catalyst

  • Concentrix Catalyst improved the app experience, shifting focus from just booking and purchasing tickets to engaging with customers

  • MotoNovo Finance boosts digital payments 60% with Concentrix Catalyst

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