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57 Concentrix Catalyst Case Studies

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  • Credit Card Issuer Gains 26 Percent ROI With Automation Framework

  • Manufacturer Unlocks the Power of Adobe Personalization

  • Modernizing CX Measurement boosts survey completion 26% with Concentrix Catalyst

  • Concentrix Catalyst and Telstra partnered to develop a fully integrated mobile solution for a state housing department

  • API-First Approach for a Transportation and Logistics Company

  • Latin American Telecommunications Leader scales collections with Concentrix Catalyst and 100,000+ omnichannel payment interactions

  • Global Travel Provider cuts training costs by 67% with Concentrix Catalyst

  • Global Convenience Store Launches Mobile Checkout to Reduce Shopper Friction

  • Transurban boosts chatbot containment to 60% with Concentrix Catalyst

  • a leading UK telecom boosts cash collected per call by 29% with Concentrix Catalyst

  • Client boosts IVR containment to 83.2% with Concentrix Catalyst

  • Enterprise Legal Services Provider Revamps Salesforce Configuration

  • India-based Insurance Provider boosts collections 10% with Concentrix Catalyst

  • leading Middle Eastern digital bank launches India tech center in 90 days with Concentrix Catalyst

  • a e-commerce client operating across southeast asia boosts CSAT to 80% with Concentrix Catalyst

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