57 Concentrix Catalyst Case Studies

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  • Modernizing CX Measurement boosts survey completion 26% with Concentrix Catalyst

  • a leading regional airline targets $45.8M ROI with Concentrix Catalyst

  • Concentrix Catalyst delivered refreshed, user-centric apps for unique airport experiences that have improved user engagement and advocacy

  • Workflow Optimization Automates Taxes for Telecom Giant

  • Global Insurance Broker and Risk Management Firm screens 5,000 clients in under 6 months with Concentrix Catalyst

  • Fortune 500 Energy Provider rebuilds 50 HR apps with Concentrix Catalyst

  • a global communications provider saves $3M with Concentrix Catalyst

  • Enterprise Legal Services Provider Revamps Salesforce Configuration

  • Retail & Ecommerce Company gains $175M in revenue gains with Concentrix Catalyst

  • Electric Utility Provider boosts self-service by 9% with Concentrix Catalyst

  • Concentrix Catalyst and Telstra partnered to develop a fully integrated mobile solution for a state housing department

  • Client boosts IVR containment to 83.2% with Concentrix Catalyst

  • WoodmenLife reduces contact center wait times by 43% with Concentrix Catalyst

  • a leading vacation club brand boosts sales 138% in 3 months with Concentrix Catalyst

  • Global Tech Leader unifies customer journeys with Concentrix Catalyst, gaining 8-team adoption