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55 Concentrix Catalyst Case Studies

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  • a leading regional airline targets $45.8M ROI with Concentrix Catalyst

  • Human Centered Design Principles Create a Unified Patient Experience

  • Transurban boosts chatbot containment to 60% with Concentrix Catalyst

  • a leading consumer packaged goods company boosts sales potential by 9% with Concentrix Catalyst

  • Automotive Company boosts market share 25% with Concentrix Catalyst

  • Global Insurance Broker and Risk Management Firm screens 5,000 clients in under 6 months with Concentrix Catalyst

  • WoodmenLife reduces contact center wait times by 43% with Concentrix Catalyst

  • Cloud-Based Solution Enables Self-Service Analytics

  • Concentrix Catalyst improved the app experience, shifting focus from just booking and purchasing tickets to engaging with customers

  • India-based Insurance Provider boosts collections 10% with Concentrix Catalyst

  • Latin American Telecommunications Leader scales collections with Concentrix Catalyst and 100,000+ omnichannel payment interactions

  • Mobile App Design Engages 2.5 Million Active Users Each Week

  • Modernizing CX Measurement boosts survey completion 26% with Concentrix Catalyst

  • API-First Approach for a Transportation and Logistics Company

  • Global Convenience Store Launches Mobile Checkout to Reduce Shopper Friction

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