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Nuclino Testimonials

  • "We used Confluence for a few years and became fed-up with how slow and bloated it was. From there we jumped to MediaWiki, which was faster but it was unpolished, especially for non-technical members of our team and still a bit slow.We think Nuclino found a niche in the crowded, bloated and aging wiki market and we're certainly glad they did."

    Chris RoemmichMyriad Mobile

  • “I have found that they tend to start off with an Office subscription of some kind (Google, Microsoft) because they will obviously need email, then automatically start using the accompanying storage option and don't even think about it.”

    Marc van NeervenChief Technology Officer
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    4.7 / 5.0
    Customer References50 total
    About

    AnswerHub is a robust developer relations software that gives you everything you need to build, manage, and grow a thriving internal or external online community to share knowledge. Users can capture, organize, and share knowledge in a variety of ways including questions and answers, ideas, and knowledge base articles. Built-in gamification helps to engage and identify topic experts to allow for easy question routing. Advanced features like moderation, user management, access control, and role-based permissions give administrators everything they need to control the content, users, and access to the knowledge in their community. AnswerHub can also be customized to look and feel however you'd like with its built-in theming and plug-in engines. Rest API and SDK access give you all of the tools you need to build on your own or let AnswerHub's professional services team help.

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    4.7 / 5.0
    Customer References119 total
    About

    Document360 is an AI-powered knowledge base platform designed to help organizations create, manage, and share knowledge efficiently. Whether for internal teams or external customers, it provides the tools needed to centralize information and make it easily accessible. Document360 offers an intuitive markdown editor for seamless content creation, allowing you to craft rich, engaging articles with ease. Its AI-powered search and content recommendations ensure users can quickly find what they need. For enhanced security, it provides role-based access control, private documentation, and compliance with industry standards. You can design your knowledge base to reflect your brand, add multilingual support, and integrate with tools like Slack, Microsoft Teams, and more. Detailed analytics help you track performance, understand user behavior, and optimize your content effectively. Use cases and benefits: Customer Support Empower customers with a self-service portal, reducing support tickets and response times. Host FAQs, troubleshooting guides, and tutorials. Internal Documentation Streamline team workflows by creating a centralized hub for SOPs, training materials, and company policies. Product Documentation Share product manuals, release notes, and feature guides to educate users and drive product adoption. User Manual Create comprehensive user manuals with multimedia support, ensuring users can easily understand and navigate your products. Simplify onboarding with structured, role-specific resources to help new hires ramp up quickly. SOPs Maintain version-controlled documents to ensure teams adhere to industry standards and protocols.

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    4.7 / 5.0
    Customer References299 total
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    Helpjuice helps companies save millions in customer support with their powerful knowledge base tool. Companies like Indeed.com and Coastal.com are able to deliver instant support to their customers with Helpjuice's knowledge base.

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