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Knowledge Powered Solutions (KPS) offers Knowledge Management Software that improves customer service at the same time as delivering operational efficiencies for many organisations across different industry sectors. KPS specialises in providing Knowledge Management solutions for Internal Knowledge Management, Contact Centres, Service Desks, Shared Service Environments and Web Self-Service. They provide knowledge management (km) solutions that deliver efficiency savings, enhanced staff performance and increased customer service for organisations across the world.
iManage is the leading provider of Work Product Management solutions for legal, accounting and financial services firms and the corporate departments they serve worldwide. Every day iManage helps professionals streamline the creation, sharing, governance and security of their work product.
livepro is the perfect answer. Since 2001, the livepro team has partnered with clients to improve customer service quality & delivery. Their clients have discovered that not only does it improve the quality of the customer experience, it also helps to strengthen your brand, improves team satisfaction and makes you a star! And you don’t need to be an IT guru to use it. At livepro, improving customer service through effective knowledge management is their passion.
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