“All the improvements we’ve made with NTT DATA make our supply chain better and faster, which benefits our customers.”
“The partnership that we have with NTT DATA provides the scale, capabilities and creativity we need to make access to healthcare affordable and easy for our members.”
“The team I have is composed of smart people. NTT DATA invests in the people that they hire. If they hire somebody new, they go through the NTT DATA training program for HealthRules, so I’m being presented with people who are thoroughly trained and ready to go.”
"Aside from improving our business operations, we're improving the health of our members with NTT DATA as our strategic partner."
"Once we got our workflow system operating smoothly, we were able to clear our backlog quickly. We soon were able to start rebuilding our provider network’s trust in CHPW by paying quickly and accurately, using the automated workflow solution from NTT DATA. And this helped the provider community be more willing to accept our health insurance plan. In turn, that willingness helps us broaden coverage for our members."
“NTT DATA is a key strategic partner in our digital transformation… One of the most important initiatives that NTT DATA will help us with is expanding the traditional view of our members to a 360-degree view. We need a trusted global innovator—NTT DATA—to help guide us as we approach these very important issues.”
“What keeps us awake at night is the constant pressure to reduce administrative costs and provide better service. There has been a lot of consolidation nationally, so we were trying to remain competitive as a regional health plan.” Additionally, HPHC needed to address the ongoing trend of digitization. “Our membership is looking for seamless service and a faster, more reliable experience,” Trombly says. “They want to see their claims online, to buy or change their products online, and to examine their networks to make sure everything is optimized for them. We have to be able to compete in this area.”
“We’re getting more agility, a more modern platform and a better ability to use new technologies for data access and data acquisition—and a skill set that’s readily available at a lower cost."
“We’re a small company in a highly competitive market. We needed greater agility.”
“We chose NTT DATA as a long-term partner to help shape our strategic direction and achieve our goals because it has the industry and technology expertise we need to meet customers where they are, along with the scale of resources.”
“As IT Director, I work closely with Vision Graphics leadership to understand what’s important to the business and use IT as a strategic lever to accomplish these goals. The team at NTT DATA is smart, efficient and unique in its ability to translate strategic business initiatives into tangible technology deliverables.”
“The consulting team has opened a path to a new revenue stream for Vision Graphics. As our customers demand smarter insights into their marketing initiatives, they helped us directly address these evolving customer expectations while providing an innovative new solution that sets Vision Graphics well ahead of the competition. And, the best part is that the ROI of the project has translated directly into new customer acquisition that will further fuel future innovation projects, a win-win for Vision Graphics and our customers.”
“Working together, we’ve made tremendous progress identifying and pursuing areas for process improvement. Our clients care about costs. But they also care about quality. These improvements ensure that we can deliver on both.”
“Revenue cycle management is a highly competitive market. Our clients pay us a set fee to process a claim on their behalf. We don’t get paid to rework a claim, so our business success relies on processing claims accurately and as efficiently as possible. It’s critical that we strive to get the work done right the first time.”
“With its understanding of our business and operations, and its investments in people and technology, NTT DATA is well positioned to give us an edge in our digital journey.”