“We were clear that we wanted a provider that could off er not just ICT solutions, but go beyond that in both the UK and Japan. Project management, communication, trust and support were as important to us as IT and network capability. NTT Communications o ffered that complete package, which …

“NTT Com responded to our request not simply by offering the WAN speed-up solution, but also by thoroughly speed-tuning the system. Although we requested proposals from multiple vendors, it would have proved difficult to comprehensively investigate and eliminate the cause of this speed reduction without NTT Com’s ability to provide …