82 Now Book It Testimonials

We have been with NBI for quite a few years now and love the system and the fact that it's Aussie owned and they have hospo background so understand what is needed for a bookings system that doesn't cost an arm to run. We have just recently had Sadie implemented as well, which alleviates the hassle of answering the phone during the daytimes when we aren't open.

Your support staff and whole team have been great during set up stage as we navigate the vagaries of our business

The system really works How you can make it do what suits your establishment. The table layouts , how it communicates with our clients .

Making the switch from Sevenrooms was the right decision for our venues. Now Book It appears to be more intuitive, easier to use, more customisation and integrates better with our POS. The onboarding team have made the process so simple. Even better is the live assistance I can get if i have any questions - the team have been incredibly helpful. I would highly recommend making the move to Now bOOK it.

We wish we had done this 10 years ago - you have saved us so much time! We love Now Book It.

Thank you so much!! You have been amazing and really made this whole transition so much easier and smoother than I thought it was going to be.

The club is usually open from Thursday through Sunday, so managing phone bookings was difficult and many patrons didn't like the idea of sending an email and then waiting for a response. These days people expect to be able to book online so we needed to implement an automated system. We contacted many pubs and clubs and noted Now Book It has the local market share. Our trusted IT advisor also commented that the system had been developed thoughtfully for ease of use. Bob's knowledge of the system and willingness to help us learn has been exceptional. The result is that the system has been positively accepted and is saving considerable time and stress.

We initially believed OpenTable's marketing hype. We were soon being charge exorbitant fees, found they were encouraging our customers to book via their platform instead of our website as well as charging us $2 per head for all our regulars. We switched to Now Book It in 2018. It's a great system and their customer support is excellent.

We're very happy we moved from OpenTable and always recieve the best customer service!

I highly recommend Now Book It. The switch from Sevenrooms has been seamless. Everything has been transparent, and the options for venues are outstanding. It never fails us and has proved to be incredible reliable.

Finally, a booking system that caters to our dynamic industry without sharing profits for our hard work! Easy to use & professionally supported by an experienced, friendly team with very quick response times. So happy we've made the move.

The staff seem to really like it and i think it will take a huge amount of pressure off Reception getting calls and emails once people get used to it. We haven't announced it on any social media yet and already have people booking through it. In fact, we have had a guy book within minutes of it going live.

I would just like to say how incredibly helpful and patient Brooke was with our set up. She was amazing!

Our change over to Now Book It was seamless. Awesome software and all questions promptly answered.

Now Book It is a great tool for restaurant reservations. Guests can utilise the online booking system and book themselves which has been a massive time saver. Creating profiles for all bookings so we can easily look up customer information is one of the best features. The template for adding bookings is clear and straight forward. Notes for communication amongst staff is a bonus as is the ability to change trading hours and blackout dates that streamlines the bookings over several departments. It's been well received by both customers and staff and a welcome addition to our business.