31 Northpass Testimonials

"All of our learners felt like Northpass was an extension of who we are."

"We chose Northpass because of its leading position in Customer Education. We were also looking for a modern and intuitive platform, allowing us to centralize our education content and easily add more users without worrying about extensive platform training needs. And Northpass fulfilled all our requirements."

“Northpass has allowed our education department to meet the professional development needs of teachers and students all over the country and at a pace that works with their busy schedules."

"Prior to Northpass, our onboarding process took around 14 days on average. Since implementing Northpass, we have been able to reduce our onboarding time to less than 2 days."

"Since using Northpass, we’ve been able to improve onboarding time by 30% by giving our Quality Providers training content when and where they need it."

"By making training information more accessible, new team members are able to get acclimated more quickly, and seasoned employees can engage in refresher materials when they need it. As a whole, our training process has become a lot faster, with fewer errors overall."

"At SPS, everything we do must bring value to our customers. We use Northpass to develop a more personalized training experience for every customer that is easy to access and delivers the information and insight they need. Our goal is to make the most of our customer’s trust in SPS and empower them to do more in their day."

"We have a two-step application process that’s gone from taking our partners two weeks to complete to three days on Northpass. As a result, our team is spending 75% less time on support. This has allowed us to focus more on recruiting new partners—something that’s central to developing the business."

"We are providing our customers with 24x7 access to training courses giving us a better global reach. We are providing a higher touch service compared to Help Documentation but a lower cost service compared to one-on-one consulting. This has opened a new revenue stream for us."

"The issue with in-person training is it just isn’t scalable. After our acquisitions, it was clear we needed a learning platform that could keep up with our pace of growth. Working with Northpass, this was definitely accomplished."

"The fact that Northpass can start up right where they left off really helps out as well."

"The ability to build a learning management for both internal employees and external clients is harder to find than I would have thought. Because Northpass is focused solely on the ability to build on-demand training, it's simplicity allows you to use those courses in whatever way you want/need."

"We have been able to successfully integrate Northpass within our proprietary technology making it feel not like an extension but an inherent part of our brand."

"What I like best about Northpass is the flexibility and customization the functionality within Northpass is impressive, and has given us use-cases and content ideas beyond where we were initially searching."

"Northpass has freed our CSM teams up to focus on more strategic initiatives such as QBRs, success planning, and diving into advanced features."