"It would have taken a week or more to restore their 100,000-plus files. At that point, it was more economical to pay the fine, which was about $1,200 USD or 2฿ in bitcoin currency, and get it back from the criminals, which took about two hours."

“I can go on PTO for a week and be confident that all my endpoints are still receiving those critical updates and being managed. NinjaOne truly changed my life.”

“Two things really stand out [about NinjaOne]: NinjaOne’s ease-of-use and NinjaOne’s support. I love how easy it is to learn NinjaOne, and I love being able to pick up my phone and talk to a person.”

“With NinjaOne, there is zero administrative burden on my technicians. Now, they can focus on doing their job and supporting our clients.”

“With our previous solution, I could never be sure that our devices were fully patched and updated. With NinjaOne, I know exactly what’s going on in our network, and I know 100% that the data I’m giving my team is accurate.”

“NinjaOne has everything we need. We couldn’t believe one tool had such a broad feature set at a fraction of the cost compared to other endpoint management software.”

“We used to delay major updates as long as possible because these endpoints are used so heavily. Now with NinjaOne we just send updates to happen outside of lab hours and they’re all patched automatically. No one needs to stay late and update them manually or wait until summer when …

“ESG and NinjaOne are both tech companies and it aligns really well. NinjaOne helps us to stay agile. NinjaOne provides technology for innovators.”

“For me, it’s the security aspect. That was somewhere that always seemed to be on the back foot. Now we’re confident that all our machines are up to date from a Microsoft and software point of view. Remote machine management as well, most users are remote from different locations, and …

“Remote registry, the remote command line, being able to ensure that you can do the remote file view — those tools in other RMMs feel kind of clunky, while it is a fresh and modern take in NinjaOne.”

“Do not be afraid to ask for help. The strength from our point of view is, there are benefits to having Ninja as a product, but at the same time the real benefit is in the relationship. That is something we cannot replace. That is the real benefit of Ninja.”

“Every day, NinjaOne takes care of hours of billable work that were previously managed hands-on by technicians.”

“NinjaOne has 10x the capabilities of our old remote tool, LogMeIn, and it costs us $20,000 less per year.”

“Our account manager has made calling and interacting with customer support an enjoyable experience – something I could never say about any other vendor. She consistently goes the extra mile for us to make sure we get what we need.”

“We have seen a 60% improvement on patching since implementing NinjaOne.”